Delta Airlines Complaints and Reviews

1.6
  • Did not loose my luggage1 votes
  • Price1 votes
  • Safe flight1 votes
  • Customer service9 votes
  • Bait-and-switch tactics4 votes
  • Slow awkward service4 votes
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First my flite without my knowledge. trying to get information at E 26 both ladies left said they help when they returned and when she came back she shut down her computer and she the crew would take care of me. Never seen this type of horrible customer service in my life. Add comment

  • Apr 11
  • Airlines
  • College Park, Georgia
  • Domestic Flight
  • 23
  • REVIEW RATING 4/5

After waiting in ATL for 5 hours along with the other 200 people scheduled to fly to Miami on flt 1720 ...delta cancels the flight at 12am an hour before it had been rescheduled to depart. No reason is given. None. This stranded hundreds of people including me. The line for help has over 300 people in it. They estimate I will be helped by an agent in 4 hours. I bail on the line. Because I... Read more

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  • Apr 03
  • Airlines
  • Flight
  • 32
  • REVIEW RATING 4/5

I paid nearly $1,500 for a flight from the US to England. Over the past year it has cost between $875 and $1,200. Now that oil prices are very low, I guess flights need to cost more? Anyway, Virgin is taking the international portion of my itinerary, and Delta the domestic. When I went to select my economy seats, Delta as normal allowed me to do this. Virgin however now charges to select even... Read more

Was this review helpful? 1 1

  • Mar 28
  • Airlines
  • Mumbai, Maharashtra
  • Flight Check In
  • 3
  • 3
  • 50
  • REVIEW RATING 4/5

extremely rude, unacceptable and Non cooperative behaviour apart from mental harrassment and last grade attitude from Mumbai airport staff checkin counter. The very own manager was rude and non compliant to lone female passenger travelling with 2 and half year old baby. the manager and his male staff asked for extra money to carry check in baggage. when the female refused , they laughed at her... Read more

Was this review helpful? 2 4

  • Mar 22
  • Airlines
  • Cabin Crew
  • 7
  • 7
  • 66
  • REVIEW RATING 5/5

Firstly, I would like to say I am sitting in my accommodation on what is supposed to be an unbelievable experience for me and my family. However, due to a member of Delta staff, who has the first name of "Kathy", I am sitting here writing this complaint about a Delta Airlines staff member. I was travelling one of their transatlantic flights with my wife, my father and mother in law. Half an... Read more

Was this review helpful? 3 1

Plane was scheduled to depart at 1pm,arrived at gate at 1244,they changed time at gate to 1255 but my ticket says 1pm,they acknowledged but said sorry gate is closed,worst airline ever,I will never fly delta again,even when there mistake they still don't care! Add comment

  • Mar 12
  • Airlines
  • Minot, North Dakota
  • Loyalty Program
  • 42
  • REVIEW RATING 3/5

Delta is slowly making it difficult to be a Skymile member. They instituted the requirements for mileage and money spend as a quification for moving up different level. End result is that it is more difficult to move up to higher level. I used to be a Platinum member. Now, I barely made Gold. Tonight I just found out that they rebranded Economy Comfort to Delta Comfort and starting to charge for... Read more

Was this review helpful? 0 0

Started in PIT 6am , now setting in Atlanta (worst group of "I don't give a ***" employees) waiting for Melbourne flight 9:43 pm which is the closest delta can get me to Orlando today . B terminal is a war zone, all flights delayed. Delta needs specials ops team to calm customers that are near breaking point . Delta 'a employees in Atlanta SUCK! Add comment

  • Feb 22
  • Airlines
  • Livonia, Michigan
  • Flight
  • 1
  • 1
  • 71
  • REVIEW RATING 4/5

Our flight was supposed to leave at 5:30pm. We waited 3-4 hrs on the plane while they updated us that the control tower and de-icing station were not communicating, or answering them on what was going on. Finally our pilot got taxid to the de-icing station where we waited and than were told that due to the fact our pilot and stewardess were on for over 16hrs the AFA were canceling our flight. Two... Read more

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  • Feb 12
  • Airlines
  • New York, New York
  • Flight Ticket
  • 2
  • 2
  • 90
  • REVIEW RATING 4/5

bought a ticket for my niece 18 days ago, at check in she was asked to show the card used to purchase the ticket,she didn't have it,she called me, I called cust. Serv. they said I needed to go to the airport i didn't have the card,recently closed the acc. They said get the printout,I asked my boss for few hours to do this when to the bank they gave me the printout,drove to la guardia airport,pay... Read more

Was this review helpful? 0 1

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