Delta Airlines Complaints and Reviews

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Delta Airlines
Main address: P.O. Box 20706 30320-6001 Atlanta Georgia
800-325-8224, , customer-care@delta.com
  • 521+10 mobile complaints
  • $210K claimed losses
  • $400 average
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  • Oct 25
  • Airlines
  • Kailua Kona, Hawaii
  • Air Travel Refund
  • 23

I originally had purchase two tickets from Kona final destination LAX. I called that morning to see if I could change my flight to FL since we had an emergency come up. The representative advised that it would be $300.00 per person and unfortunately that was out of my budget. I asked her to check for final destination Orlando and she came back with only $37.00 a person. She then Change my flight... Read more

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  • Oct 21
  • Airlines
  • Bereavement Fares
  • 19

Contacted Delta as they seem to be the only airline with what was once known as bereavement fares in this century. . Delta says it technically has no bereavement fares, but it offers discounts to grieving fliers. The airline, though, won't specify the discounts, which are not available online, and says less expensive tickets may also be available. It appears that they will offer you only the... Read more

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  • Oct 15
  • Airlines
  • Louisiana, United States
  • Bad Airline Service
  • 1
  • 1
  • 69

Hi, I want to raise a complaint about my flight with Delta Airlines. As I was seating in seat 2A, I wanted to go to the toilet, the seatbelt sign was off and Iwaited till the toilet in front of me gets free. I saw a person going out and then stand up to go to the toilet. There was the trolley which was blocking the way so I pushed sideway it to pass on the side of it. Then one of the flight... Read more

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2 hours late to board and then very rude staff. And then 2.5 hours driving around jfk from inside the plane. Flight crew was even worse. Add comment

Delta airlines is going to keep us inside the aircraft and in between the runways at SFO after landing...... all in the WAIT for a GATE..... Bad management and service Add comment

     

  • Oct 07
  • Airlines
  • Panama City Beach, Florida
  • Oversize Baggage Fee
  • 1
  • 1
  • 40

Made a trip to Delta Airline ticket counter 2 days before departure to measure and weigh my check-in baggage...it was NOT oversize! I am a senior and could not afford paying 200$ at each departure (total 3)...so I wanted to make sure. Checked in at departure date...it was still NOT oversize, 10 min. before take-off and after being there for 2 hours, I was called to the ticket counter. My baggage... Read more

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  • Oct 05
  • Airlines
  • Poor Customer Service
  • 1
  • 1
  • 46

Worst airline ever. Would not fly again with them or recommend them to anybody. My husband and I were returning to NY from San Juan. Another passenger on the flight had hit my husband on the face and all he he was trying to make some space in the overhead compartment to store our luggage. Both parties were asked to leave the plane as the police was involoved. Both parties were given a boarding... Read more

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  • Oct 04
  • Airlines
  • Minneapolis, Minnesota
  • Connecting Flight Delay
  • 1
  • 1
  • 49

Hey, Delta Airlines. I know you monitor social media because someone back in your marketing department knows about customer service. You probably also know that travel in the Midwest was pretty rough yesterday, with a major storm compounding the chaos out of Chicago. But, Delta Airlines, as tough as it is for you, it's rough on us business travelers. When you re-directed me from a stop in Atlanta... Read more

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  • Oct 02
  • Airlines
  • Flight Changes
  • 23

When delta changed there schedule so they are no longer flying direct from ATL to Manchester they changed our one stop flight to a two stop flight of over a 23 hour duration. When asked to change us onto the VA direct flight they refused as there was no same code seats available on the flight. The seats were still in economy but a higher class code... Absolute nonsense we weren't asking to be put... Read more

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  • Sep 24
  • Airlines
  • Lost Baggage
  • 23

Lost baggage on August flight from Africa to US. Completed claim form on line as instructed but despite dozen calls and emails, no one can acknowledge - 7 weeks later - the claim. Call center in Georgia appears to a back water hole - workers cannot call you back - no continuity or note taking as each call brings a new Delta rep and the need to re-explain the story. Delta sucks and I wish all... Read more

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