Delta Airlines Complaints and Reviews

1.6
  • Flight schedules1 votes
  • Did Not Loose my Luggage1 votes
  • Price1 votes
  • Customer Service6 votes
  • Slow awkward service3 votes
  • Bait-and-switch tactics2 votes
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  • Feb 22
  • Airlines
  • Livonia, Michigan
  • Flight
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

Our flight was supposed to leave at 5:30pm. We waited 3-4 hrs on the plane while they updated us that the control tower and de-icing station were not communicating, or answering them on what was going on. Finally our pilot got taxid to the de-icing station where we waited and than were told that due to the fact our pilot and stewardess were on for over 16hrs the AFA were canceling our flight. Two... Read more

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  • Feb 12
  • Airlines
  • New York, New York
  • Flight Ticket
  • 1
  • 1
  • 44
  • REVIEW RATING 4/5

bought a ticket for my niece 18 days ago, at check in she was asked to show the card used to purchase the ticket,she didn't have it,she called me, I called cust. Serv. they said I needed to go to the airport i didn't have the card,recently closed the acc. They said get the printout,I asked my boss for few hours to do this when to the bank they gave me the printout,drove to la guardia airport,pay... Read more

Was this review helpful? 0 1

Maintenance issues again. Third flight this week. Phoenix, Minneapolis and Atlanta.delays and cancellations due to equipment failure. I actually can't remember the last time I had Delta flight with no issuesm Add comment

  • Jan 21
  • Airlines
  • Kansas City, Missouri
  • Pet Travel
  • 8
  • 8
  • 201
  • REVIEW RATING 5/5

*WARNING** This post contains unfortunately tragic and potentially upsetting subject matter. Last month we were excited to provide a kitten to a loving family in the New England area. The family had three young children, and we had been informed that this adoption was the majority of the Christmas they were receiving. They had been waiting over 6 weeks for her to be old enough to be fully... Read more

Was this review helpful? 2 4

Delayed flights on both ends. "Not their fault". "Air traffic" (Because they never base their schedules on air traffic. .. ) Awful. No food. No compensation. The service people are "so sorry "...too bad for the public. Add comment

  • Jan 16
  • Airlines
  • Aiken, South Carolina
  • Employees
  • 23
  • REVIEW RATING 3/5

The reservation r all very rude!!! The baggage people all rude made false statements about everything about luggage saying it was on the new connoting flight that my daughter was on going to London was all false!!! The luggage was still in Atlanta flight 1181!!!! Was delayed due to parts!!!! Then my child we were threaten that our child may have to stay in hostel in Atlanta to wait for new delta... Read more

Was this review helpful? 0 3

Came in from Cleveland, delayed and I was emailed they will delay connection to Dallas for OSU & OU until 2PM. We ran to gate and arrived 1:45 PM and the plane already left the gate. They rudely lied. Then the best they could do us put us on stand by. We actually made the flight,but, not without major stress. William Papas, Akron Add comment

  • Jan 07
  • Airlines
  • Airline Tickets
  • 28
  • REVIEW RATING 4/5

I bought a return ticket through a travel agent. Delta Airline's rule stipulated it costs $300 to change my return date. I call Delta in North America and they advise me to call my travel agent directly. On this call I also confirm many seats are available 5 days away for my preferred return date. My travel agent advises me to call Delta in Korea so it can be quicker to issue and process my... Read more

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  • Jan 03
  • Airlines
  • Salt Lake City, Utah
  • International Ticket
  • 97
  • REVIEW RATING 5/5

I booked a ticket through Delta for my friend on 12/26/2014. I received an email confirmation of the reservation and my credit card was charged. I noticed that the name was misspelled slightly. I waited about a week to call to see if I could get it changed. When I called I spoke with the agent and gave her the confirmation number. The Agent told me that my travel agent cancelled the flight. ... Read more

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  • Dec 31, 2014
  • Airlines
  • Norcross, Georgia
  • Outbound Trip
  • 1
  • 1
  • 55
  • REVIEW RATING 5/5

Was lied to on my outbound trip on Dec 23rd and then again on the return trip on Dec 28th. On Dec 23rd I was told I couldn't check my bag in since it was less than 45 minutes to the flight leaving. I pointed out that the flight wasn't scheduled to leave for another 52 minutes. She then said I should have been there over an hour early since" it was busy". I then said I would take my bag down to... Read more

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