Delta Airlines Complaints and Reviews

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Delta Airlines
Main address: P.O. Box 20706 30320-6001 Atlanta Georgia
800-325-8224, , customer-care@delta.com
  • 508+6 mobile complaints
  • $210K claimed losses
  • $411 average
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  • 2 days ago
  • Airlines
  • Redondo Beach, California
  • Accident
  • 5

Was shopping at your store #2108 and fell on wet floor. Watre had accumulated in front of meat area. There seems to be concave area and water had run down a bit from location of only "WET" warning cone. I didn't make a big deal out of, got up embarrassed, and continued my shopping. There were two of your employees htat were next to me at the time of my fall. They were timid and embarrassed... Read more

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  • Aug 13
  • Airlines
  • Delayed Baggage
  • 16

Number one: There were five bags delayed on my flight to New York. Only four were filed under the file reference number I was given even though they reassured me that all five would be. Number two: Four of those bags came two days later. The fifth bag is no where to be found. Number three: I called three different representatives in the last WEEK to figure out what happened. Each and every one of... Read more

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  • Aug 12
  • Airlines
  • Airport Gates
  • 19

My paper ticket had no gate number and the blue screen show gate b23 and at 15minutes before depart time we go to that gate and the is no one around and went find service desk and looked at another screen show gate A27 so we catch train to that building and still minutes before depart time but the personal at gate says it had departed 10 minutes earlier and not another flight going out until... Read more

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  • Aug 09
  • Airlines
  • Bad Customer Service
  • 22

At this point I can only blame myself. Delta disappoints me everytime I use them. Customer service is simply the worst. I have tried to reach a service representitive for 2 days and I am yet to reach anyone? Delta is simply the worst run company I have ever dealt with. I can only imagine how they treat their employees if this is how they treat their high paying customers? I could go on and on,... Read more

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  • Aug 07
  • Airlines
  • Rude Flight Attendant
  • 53

My wife and I were berated and badgered by flight attendant, Esai Alvarez Santiago after we de-planed and were waiting for our baby carrier on the jet-way. When asking questions as to the delay of our carrier, Mr. Santiago was exceptionally rude and confrontational to both my wife and I. Further, when I informed him that I was not comfortable with his demeanor and asked for his name, he became... Read more

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  • Jul 29
  • Airlines
  • Bad Airline Service
  • 30

I myself am US resident, complaining on behalf of my parents. I booked their tickets on delta despite the fact they asked for other airlines they used to travel. I myself a DELTA person. But They had horrible experience. Their trip from India to Atlanta was perfect, a good exp but return back was full of trouble. First their flight was delayed by almost 3 hours. My mom has a knee problem and can... Read more

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  • Jul 27
  • Airlines
  • Booked Flight
  • 54

Booked flights to South Africa more than 6 months early, and included aisle Comfort Economy seats for me and my husband. Checked the online booking a few weeks before the flight--no problem. 48 hours before the flight we received a text that the flight time was changed by 15 minutes--no problem. 24 hours out we tried online check-in. Learned our seats were now center seats a few rows apart.... Read more

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  • Jul 23
  • Airlines
  • Flight Cancellation
  • 25

Delta airlines decided unilaterally to suspend flights to Tel Aviv before the FAA derictive..citing safety as the main concern, but this smells bad and without going into details all I wish to say is that I sill no longer fly this airline and recommend others follow my decision we don't need your ssrvices here in Israel, there are other airlines that bravely stand by in time of crises, that's... Read more

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