Delta Airlines Complaints and Reviews

1.6
  • Did not loose my luggage1 votes
  • Price1 votes
  • Safe flight1 votes
  • Customer service7 votes
  • Slow awkward service4 votes
  • Bait-and-switch tactics3 votes
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  • Mar 22
  • Airlines
  • Cabin Crew
  • 7
  • 7
  • 34
  • REVIEW RATING 5/5

Firstly, I would like to say I am sitting in my accommodation on what is supposed to be an unbelievable experience for me and my family. However, due to a member of Delta staff, who has the first name of "Kathy", I am sitting here writing this complaint about a Delta Airlines staff member. I was travelling one of their transatlantic flights with my wife, my father and mother in law. Half an... Read more

Was this review helpful? 2 1

Plane was scheduled to depart at 1pm,arrived at gate at 1244,they changed time at gate to 1255 but my ticket says 1pm,they acknowledged but said sorry gate is closed,worst airline ever,I will never fly delta again,even when there mistake they still don't care! Add comment

  • Mar 12
  • Airlines
  • Minot, North Dakota
  • Loyalty Program
  • 26
  • REVIEW RATING 3/5

Delta is slowly making it difficult to be a Skymile member. They instituted the requirements for mileage and money spend as a quification for moving up different level. End result is that it is more difficult to move up to higher level. I used to be a Platinum member. Now, I barely made Gold. Tonight I just found out that they rebranded Economy Comfort to Delta Comfort and starting to charge for... Read more

Was this review helpful? 0 0

Started in PIT 6am , now setting in Atlanta (worst group of "I don't give a ***" employees) waiting for Melbourne flight 9:43 pm which is the closest delta can get me to Orlando today . B terminal is a war zone, all flights delayed. Delta needs specials ops team to calm customers that are near breaking point . Delta 'a employees in Atlanta SUCK! Add comment

  • Feb 22
  • Airlines
  • Livonia, Michigan
  • Flight
  • 1
  • 1
  • 60
  • REVIEW RATING 4/5

Our flight was supposed to leave at 5:30pm. We waited 3-4 hrs on the plane while they updated us that the control tower and de-icing station were not communicating, or answering them on what was going on. Finally our pilot got taxid to the de-icing station where we waited and than were told that due to the fact our pilot and stewardess were on for over 16hrs the AFA were canceling our flight. Two... Read more

Was this review helpful? 0 0

  • Feb 12
  • Airlines
  • New York, New York
  • Flight Ticket
  • 2
  • 2
  • 78
  • REVIEW RATING 4/5

bought a ticket for my niece 18 days ago, at check in she was asked to show the card used to purchase the ticket,she didn't have it,she called me, I called cust. Serv. they said I needed to go to the airport i didn't have the card,recently closed the acc. They said get the printout,I asked my boss for few hours to do this when to the bank they gave me the printout,drove to la guardia airport,pay... Read more

Was this review helpful? 0 1

Maintenance issues again. Third flight this week. Phoenix, Minneapolis and Atlanta.delays and cancellations due to equipment failure. I actually can't remember the last time I had Delta flight with no issuesm Add comment

  • Jan 21
  • Airlines
  • Kansas City, Missouri
  • Pet Travel
  • 8
  • 8
  • 222
  • REVIEW RATING 5/5

*WARNING** This post contains unfortunately tragic and potentially upsetting subject matter. Last month we were excited to provide a kitten to a loving family in the New England area. The family had three young children, and we had been informed that this adoption was the majority of the Christmas they were receiving. They had been waiting over 6 weeks for her to be old enough to be fully... Read more

Was this review helpful? 2 4

Delayed flights on both ends. "Not their fault". "Air traffic" (Because they never base their schedules on air traffic. .. ) Awful. No food. No compensation. The service people are "so sorry "...too bad for the public. Add comment

  • Jan 16
  • Airlines
  • Aiken, South Carolina
  • Employees
  • 35
  • REVIEW RATING 3/5

The reservation r all very rude!!! The baggage people all rude made false statements about everything about luggage saying it was on the new connoting flight that my daughter was on going to London was all false!!! The luggage was still in Atlanta flight 1181!!!! Was delayed due to parts!!!! Then my child we were threaten that our child may have to stay in hostel in Atlanta to wait for new delta... Read more

Was this review helpful? 0 3

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