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1.7 Based on 107 reviews
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  • Customers like
    • I survived the flight 5
    • Did not loose my luggage 5
    • Flight schedule 4
  • Customers don't like
    • Bad customer service 20
    • Lack of taking responsibility 7
    • Bait-and-switch tactics 6

They suck plain and simple! 1750 for first class tickets then they delay us 1.5 hours to load us on plane then unload us for a mechanical issue Next a 4 hour line with 1 person to reschedule an entire plane. 6 hours later we finally get on plane home. We pay ALOT to fly in first class/together only to be split up sitting next to screaming baby! Thank you delta for being so accommodating! You suck! Read more

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Delta must be the worst airline out there. It seems every time I fly Delta the flight is delayed. Last flight we missed our connection in Seatle because we were delayed in Salt Lake. Now stuck in Alaska. They seriously have the worst communication skills. We have moved to three different gates. If you can please pick another airline to fly.

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BEWARE OF CODE SHARE AIRLINE "GOTCHA FEES" Today I booked round trip tickets from Atlanta to Rome on Delta . When I was on the seat assignment page it would not allow me to select our seats on our return Delta/Air France connection from Rome to Paris and Paris to Atlanta until after I finished the booking. When I returned to the Delta site after booking the flight to select seats for our return reservations each time I selected a seat it said I... Read more

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My partner and I flew from Albany, New York to Phoenix, Arizona to bring our seriously ill daughter to a treatment center that was a two hour drive from Phoenix. She was scheduled for intake at the facility at 9 a.m. on a Sunday morning, so we planned to fly in on Saturday afternoon and spend the night at a hotel Saturday night before checking her in on Sunday morning, when the treatment staff would be waiting for us. She expressed a lot of... Read more

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I was on a delta flight the 12 of August at 9.30 when i get at the airport my flight cancel to the next day 13th i went that day its cancel again for 14th i findly get the flight it was a weekend off i get from work to go buffalo. My hotel an car rental non refundable so those day i miss i was charge also my taxi an food bill i came from maryland to get my flight at jfk. I reach in Buffolo only to visit 1 day hat to get back to the air port for... Read more

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First let me state that I am an above knee amputee as a result of wounds incurred in Vietnam. I just recently flew from Newark to Amsterdam. When I arrived I asked for a wheelchair. I was told they had to put me on the list. I waited for over 30-minutes in a wheelchair while many able-bodied individuals kept on hoping on wheelchairs for the long journey to the baggage area (approx 800 meters). I told them I couldn't wait anymore for approval and... Read more

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This *** airlines is ***.They *** know what's going on keeps us on the plane for 3 hrs then again twice.I was at this place for the day and they cancelled all flights after 12 hrs.I can't even explain myself I'm so pissed I will never fly again in mylife.*** Dellta

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I can't believe Delta charges extra to make seat selections at the time of reservation. Air travel is expensive enough, without them piling on new charges for things that have always been included. I just checked in online for my flight. I started the first minute that online checkin became available. My wife and I are not able to sit together. In all our years of travel this has never happened! Worse, we are both stuck sitting in middle... Read more

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I have been at the airport for 29 hours because of this screw up. I slept in the lobby with my 9 year old child. Delta dropped me in San FRANCISCO after 3 delays without an adjoining flight and then sent me to a different terminal saying they don't fly where I am going and they can't do anything for me. Thank god United got me in a flight this morning, which also is delayed because of Deltas screw ups. I don't know what the *** it takes to get... Read more

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Tried to book a flight using my sky miles. The website makes it really difficult to do and waits to very end to let you know if you can. Called customer service and when they said I did not have enough miles, I asked to pay in miles and cash. They said that flight is eligible for payment with miles but not miles and cash!! I have to book with my husband and I pay for him with my Delta Skymiles American Express & do not seem to get any miles for... Read more

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