Delta Airlines Complaints and Reviews

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Delta Airlines
Main address: P.O. Box 20706 30320-6001 Atlanta Georgia
800-325-8224, , customer-care@delta.com
  • 511+8 mobile complaints
  • $210K claimed losses
  • $408 average
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  • Aug 27
  • Airlines
  • St. Paul, Minnesota
  • Flight
  • 23

My Flight was running 30 minutes late from Vegas to MSP,Delta's delay. We arrived 650 and I had a 712 flight to EWR. I told stewardess on plane to call ahead to tell them I was coming on delayed plane and running to gate. I ran for over 10 minutes from Concourse G to C-3. I ran out of breathe and came to the gate and the attendant knew my name but said they closed food 2 minutes ago and couldn't... Read more

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Horrible on time performance. My last 3 flights, weather all around perfect but flights delayed 2 - e hours for no reason. Will choose other airlines any time Add comment

  • Aug 22
  • Airlines
  • Newark, New Jersey
  • Round Trip Ticket
  • 35

Called Delta,spoke to an agent and booked 3 round trip tickets for $268.00 for my girls and me. Went from LGA,NY, to West Palm Beach. Before flying back,called Delta,gave them my confirmation code and without problem,the found my flight back and told me that the seats were assigned. coming back,at the airport,there was a problem. My girls were charged $200.00 per ticket, instead of the $268.00,... Read more

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  • Aug 21
  • Airlines
  • Santee, California
  • Flight Delay
  • 1
  • 1
  • 11

Delta airlines is the most unaccommodating airline I have ever dealt with. I signed up for text notification during booking yet I was not notified of the 3 hour delayed flight. The ticket agent neglected to move us to the next flight resulting in an additional 4 hour wait for an even later flight. They gave NO compensation, no upgrades. Nothing to make the beginning of our first vacation in 10... Read more

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  • Aug 18
  • Airlines
  • Redondo Beach, California
  • Accident
  • 12

Was shopping at your store #2108 and fell on wet floor. Watre had accumulated in front of meat area. There seems to be concave area and water had run down a bit from location of only "WET" warning cone. I didn't make a big deal out of, got up embarrassed, and continued my shopping. There were two of your employees htat were next to me at the time of my fall. They were timid and embarrassed... Read more

Was this review helpful? 0 1

  • Aug 13
  • Airlines
  • Delayed Baggage
  • 20

Number one: There were five bags delayed on my flight to New York. Only four were filed under the file reference number I was given even though they reassured me that all five would be. Number two: Four of those bags came two days later. The fifth bag is no where to be found. Number three: I called three different representatives in the last WEEK to figure out what happened. Each and every one of... Read more

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  • Aug 12
  • Airlines
  • Airport Gates
  • 21

My paper ticket had no gate number and the blue screen show gate b23 and at 15minutes before depart time we go to that gate and the is no one around and went find service desk and looked at another screen show gate A27 so we catch train to that building and still minutes before depart time but the personal at gate says it had departed 10 minutes earlier and not another flight going out until... Read more

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  • Aug 09
  • Airlines
  • Bad Customer Service
  • 28

At this point I can only blame myself. Delta disappoints me everytime I use them. Customer service is simply the worst. I have tried to reach a service representitive for 2 days and I am yet to reach anyone? Delta is simply the worst run company I have ever dealt with. I can only imagine how they treat their employees if this is how they treat their high paying customers? I could go on and on,... Read more

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