Delta Airlines Complaints and Reviews

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  • Customers like
    • Flight schedule2
    • Did not loose my luggage2
    • Price2
  • Customers don't like
    • Customer service11
    • Slow awkward service4
    • Bait-and-switch tactics4

Sitting on tarmac because Delta is only concerned about stats...left the gate .. Die to delays in Nycc but not DTW... Would have rather waited in terminal! Add comment

  • Jun 25
  • Airlines
  • Winston Salem, North Carolina
  • Departures
  • 19
  • REVIEW RATING 4/5

My father who is 76 yrs old could barely walk nor stand not one person would help him n he was stuck in the airport for 15 hrs they even got in his face told him he wasnt on a ticket list when he had boarding pass in his hands n he wasnt getting on a plane until the next day. Unbelievable. What is wrong w u people ? No one helps elders anymore. Lost confused your flight reservatists , attends,... Read more

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Delta left mine and everyone else's luggage in the pouring rain. Everything was soaked when I reached my destination and got my luggage. Never again. Screw Delta Add comment

  • Jun 20
  • Airlines
  • Norfolk, Virginia
  • Theft Issue
  • 19
  • REVIEW RATING 4/5

an inexpensive $99 GPS unit was most likely stolen out of baggage during its time getting from the airplane to the baggage pickup area in Norfolk. The reason I believe it was stolen there is because it was very late to the pickup area and the last bag delivered. I called Delta as soon as I got to my hotel. That person took down all my details, and gave me a claim number and instructed me to fill... Read more

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Delta flight 1955 to Lax Ca. Departure 4:20pm Vickie S at gate A21 was incredibly rude & disrespectful, were in line needing extra time because we have small children, I attempted to go when she called our zone only to be told to go the other line!!! She was very unprofessional RUDE!!! Add comment

  • Jun 16
  • Airlines
  • Logan, Utah
  • Flight Ticket
  • 21
  • REVIEW RATING 3/5

After purchasing the tickets and finding out (a few days later) that prices dropped, I called Delta and was able to change the return portion and save over $240. During the call, the agent said that he will give me e-credit. I was not happy about it, but I said that is OK. He then put me on hold, came back after a few minutes and told me that he can refund the credit card, and I was even happier.... Read more

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  • Jun 13
  • Airlines
  • Ticket Change
  • 22
  • REVIEW RATING 4/5

I had to change my Delta flight from Buenos Aires to Atlanta and on to Honolulu, due to cancellation of a flight within Argentina that made me miss my Delta flight. The airline charged me $1049 to book the same flight the next day. When I contacted customer service via email, I was sent a short response with a link to their website, which stated that change fees are typically $200-400, and... Read more

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  • Jun 10
  • Airlines
  • Return Ticket
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

When I made a change to our existing reservation and left the return ticket open, the Delta agent over the phone told me that the return ticket would expire on June 23, 2015. I had even called back two times during that change and was told the same expiration date. Then about 6 weeks before the ticket expiration, I called to book the return trip. At that time I was told that the ticket had... Read more

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  • Jun 02
  • Airlines
  • Des Moines, Iowa
  • Departures
  • 39
  • REVIEW RATING 4/5

My flight was delayed 5 hours on the date of travel. The flight was also over-booked and therefore had to check in baggage which as a result the edges of my suit case were torn, the handle was torn, and the luggage was stained with black spots. As a result of being delayed 5 hours due to mechanical issues, I missed PRE PAID lunch and dinner reservations as well as one of my 3 days paid to visit... Read more

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delta was completly *** people they were so backed up at counter people were waiting everywhere pilled up lines in KCI on a 5:40am flight then they were pissed at everyone learn how to treat passengers that pay your salary Add comment

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