Terrible Treatment By Delta Flight Crew

We lost my wifes carry on but thay actually found it and brought it back to our connecting flight,

If I had to fly Delta,I would stay home. They were once my favorite airline, but I fly other airlines now and find I get there on time. You are also right about there flight crews, they are rude. I hope I never have to depend on them for any travel. My son and his family feel the same way after flying with them for sometime,has said he would not fly with them anymore. thats six of us that changed to another airline.

I travel a few times a year from Greece to JFK on Delta and then on to Los Angeles. More times than not I've seen the rudeness described by others above. Most of the time, it just the routine cranky flight attendants dealing with passengers who are not very savvy. But, just because a passenger is not savvy shouldn't mean that flight attendants should be rude to everyone.  

 

The only alternative I've found is to use airlines such as Emirates, Singapore Airlines, and even Luftthansa which have flight attendants which are thousands times nicer, better looking (in most cases) and don't yell at you if you ask for another pillow, drink etc. 

 

Vote with your travel choices and maybe Delta will get the hint.

As we all know, there is your side, his side, and the truth somewhere in the middle. 

Those carry on bags being slowly stuffed into the overhead bins while passengers stand there in line slow down the takeoff time of the plane, causing your flight to be delayed, and then passengers to miss their connecting flights. 

Yes, I'm the spouse of a Delta employee and I know that any time you're in the service sector, you're d*****d if you do, d*****d if you don't. 

I urge all passengers to remember that each airplane is carrying at least 100 other people who all have a life he or she is attending to. You are not the only person on that plane. Step outside your own self for a while, and be pleasant, adult, and undemanding to the flight crew. Your flight experience will not only be easier on you, but on everyone around you as well. 

Have a safe trip.

Come on folks!!! It's the airlines!

I had a similiar experience with Delta personnel after a simple question on my part turned into a major scene with extreme rudeness. I will not fly Delta because of personnel non-service. Why pay to fly and be treated like an annoyance? I once would fly only Delta, but those days are over.

POST 9/11 Each airline employee is empowered to cover up bad behavior by accusing you of being "A Problem Passenger" 

 

On Fri Apr29 2011 Flt 864 from Gulfport to Atlanta, I had a carry-on bag which was given clearance as such at the ticket counter as evidenced by the red tag. The bag had fit in the overhead compartment on two flights on the same equipment that week and was no larger than before. This morning, however, I had difficulty getting it in to the point that the ring my mother gave me and I had worn every day for 19 years crimped and cut off the blood in my finger. At last I thought it was in properly and buckled in. A brunette flight attendant of 30ish came back, blocked the progress of other passengers and began yelling at me "Do you see that this is not fitting?! We'll have to check it. Do you not SEE?!" I was speechless at first as all I could think about was the recent loss of sight in my left eye to mac. deg. Perhaps I cannot see well enough to place a bag properly, yet it fit each other time. But I'd gladly pay to have it checked than suffer badgering like this. I appoligized and said it had fit before and did not understand. She kept abusing me until a passenger behind me pointed out to her that the ovrdhd comp. was larger on the other side of the aisle. She clearly was out of line but I politely thanked him saying "Ah, that must be it" as I unbuckled, but the attendant yelled at me as though I were a drunk criminal and not an old lady "You stay there! I want you to sit!" I sat quietly and buckled back in as she place the bag in another compartment. When she went to the front, passengers were abuzz at how awful she had treated me and how she did not even know the euqipment she was hired to help people with. I was prepared to let it go but she decided to thwart any complaints by going to the captain and complaining about me!!! Next thing I know, a gorilla is in my face menacing me by yelling "Are you OKay!? Are you Okay!?" I sheeplishly replied that I was okay but that a flight attendant was very rude and I'd like to know her name. He spoke loud and like a cop dressing down a suspect, "Everyone has a name tag. I've been told by the captain to find out if YOU ARE OKAY!!!" I said yes and repeatedly asked me to stop badgering me. He finally left me alone and I silently wept. I am a highly-educated woman who serves on non-profit boards of directors and never been so abused in my life. The passenger next to me was in business also and it was obvious that this flight attendant used her authority as the protector of Americans against terrorists to label me as a problem to keep from being responsible. She avoided our section. At flight's end I went looking for her for the name tag but she had fled and the rest of the crew, including the captain, refused to give me her name. I reported this to Delta, but they ignore me.  

UNDERSTAND PEOPLE, TSA, flight attendants and the rest are brainwashed into thinking that they are on the front lines of protecting america from terrorists and with the power to fondle your children for explosives and treat you like a criminal for not placing your bag in a bin properly, you are at risk of violent abuse summoned by a sky waitress as easily as a rogue cop trying to cover his abuse. 

Delta will only respond to litigation. Can someone please refer me to an attorney for such a case?

THE DEL IN DELTA STANDS FOR DEL AYED. THE FIRST THREE FLIGHTS THIS YEAR HAVE BEEN CHANGED AND DELAYED BUT REALLY CANCELED TO CONDENSE FLIGHTS. HORRIBLE.

I've had nothing but sucky experiences with Delta and other lines that Delta owns. They not only left my checked bag off a flight going from NC to CA when I made a change in DC, but they left it apparently outside in the rain all night. I waited at a friend's house all night, all the next day, and into late night the next day for my lost bag to arrive - all the while being told during repeat phonecalls to them that it was "on its way" as they repeatedly changed the alleged time of arrival. Everything in my bag was soaked through, even after more than 24 hours of it riding around in some ***'s van or wherever it was. They're offer of restitution was several SEPARATE $100 certs which I was never able to redeem as they couldn't be combined, and no date I ever needed to fly wasn't blacked out. Worthless.  

 

On another occasion they arrived late, left me to run on foot for my connecter without bothering to tell the next flight they had passengers coming... and the pilot on that flight left EARLY. I had to sit for hours, late at night, in an airport, waiting for the next flight... which kept changing to later and later and later. My ride at the other end finally had to go to bed and get some sleep. It was then hard to wake them up with the phone when I got to my destination, and I sat for another hour in THAT airport. It was a disaster of a flight.  

 

Needless to say, I avoid Delta like the plague now whenever possible. The problem is all these connections and little supplementary lines that they buy up and utilize. You almost can't get away from them, unless of course you're rich and can pay any price you want for a flight.

I had very similar treatment on a Delta flight to Erie, PA. When I took my phone out to turn it off he literally yelled at me "that is something you should have done five minutes ago when the pilot told you to!" I said "I'm turning it off now okay? I mean he did announce that we would have a 20 minutes delay of takeoff." and he said "You don't get to make those kinds of decisions, that's why you are not a pilot, so start following the rules more carefully or I will not hesitate to take you off this flight." I could not believe they could possibly be aloud to talk to passengers this way. I was not being rude to asking to it, it was so ridiculous. Worst of all, I paid $600 for that crap. These flight attendants seriously need to start going through some kind of customer service training because its pathetic that these situations keep happening.