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This is my first time flying out of DCA, considering its an airline close to the Capitol I would assume there would be some class of people and service. Unfortunately, people were making multiple lines on their own, the employee, this one Asian bald man working on 6/24...
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Anonymous
Anonymous

"multiple lines on their own"This tells me it was a mass crowd scene with a lot of folks trying to make their flights. By chance were there thunderstorms stretched across the ...

#1065523
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Got stranded in LGA due to made-up "weather reasons" on June 19 (weather was fine and planes still taking off at my flight's scheduled time of 15:30). 90-minute line in 90 heat (no AA) to get to an agent. Delta employees at the terminal barely speak English. Rude...
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Anonymous
Anonymous

"weather was fineOh fine as in the line of thunderstorms that draped the east coast. "Severe thunderstorm watch for Upstate NY today: 70 mph winds possible"Updated on June 19,...

1.0
I liked
  • I survived the flight
I didn't like
  • Long lines
  • No assistance offered to stranded customers
  • Unjustified repeated cancellations
#1063548
Reply to reviews
REGARDING DELTA (OR WHAT I CALL, AIR HELLTA) - As a recent victim of Delta at their hub airport in Atlanta ... a combination of a scam on their part, abuse and rudeness by one of their gate agents and after appropriate complaints to their HQ, they minimized the whole...
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Anonymous
Anonymous

The fact that the whole "scary" story isn't on here tells me this is BS. Tell us what happened or don't expect anyone to believe that there's an issue.

1.0
I liked
  • Color of the carpet
#1058246
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Delta Airlines - Advertizing play shakespear in the park

Delta Airlines
#1059354
1.0
What happened? You supported this play with our president being stabbed to death.... ? I will never ,ever fly delta airlines for any reason... really... you think this is responsible behaviour to support? No more Delta airlines ....ever!
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Delta Airlines - The best representative

Delta Airlines
#1055712
5.0
Sabyan is the best customer service representative I spoke in my life. He went though all the details of my unfortunate and difficult situation. He helped me with the booking at the five stars rating. He was very passionate and carrying person. I'd only wish if every representative can be as professional as Sabyan . Thank you so much Sabyan you make me unforgettably happy. Irina K.
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Delta Airlines Customer Care Review

Delta Airlines
#1035511
I was ripped off,my child was supposed to travel with a family friend .The Delta employees at Kotoka airport charged me $150 .My son waited at the lounge for 3 hrs without being fed and was finally released to my friend.Bad Customer service ,Will never fly Delta again .
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Delta Airlines Customer Care Review

Delta Airlines
#1030895
They canceled my trip. Without even informing me or my family. I had a big interview and now I'll never be able to go their. NEVER GOING THERE AGAIN!!!
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I was in Aspen Colorado flying to Denver and then continuing on to Scottsdale. There was only one flight a day from Delta that went to Denver. I was booked on it. It was cancelled due to mechanical issues. Let me also say that at the time I was 13 years old and flying...
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Anonymous
Anonymous

Airlines have delays. They can't call every single passenger the second the delay happens. If you had looked online, you would have seen it was delayed. My advice - don't ...

1.0
#1057662
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On Sunday April 1 while travelling on Delta 2141 Norfolk VA, to Atlanta GA I left my lap top under the seat. I was on my connecting flight to Los Angeles less than 3 hours later when I realized. I told the flight assistant who told me to put in a lost and found report...
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Anonymous
Anonymous

What did you expect Delta to do? YOU forgot your laptop, and most likely someone stole it. You are incredibly naive if you think the fact that it was older would stop someon...

Anonymous
Anonymous

"He told me he had lost his wallet and it was returned to him in a couple of days!!!"1-Best case scenario2-Said what you wanted to hear to keep you moving"Unless the cleaners ...

#1055795
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Delta, Its early Sunday morning after a day of travel. I bet you're figuring the next few paragraphs are going to be the usual old grinding complaint about delays or employee problems. Nope. We had wonderful flights that were on time, or earlier! Friendly ticket...
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3.0
#1047348
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Delta Airlines - Dangerous and DIsgusting
Delta Airlines - Dangerous and DIsgusting
On Monday, May 8, I flew from MCI to LAX on what was supposed to be one of your newer Embrayer jets. What pulled up to the gate was a disgusting, ridiculous mess. The first surprise of the day occured when 80 minutes before the flight was to leave, the gate agent...
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2.5
I didn't like
  • Lack of empathy
  • Refund policies
  • Lack of taking responsibility
#1045987
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Delta Airlines - Destroyed luggage
Delta Airlines - Destroyed luggage
Delta Airlines - Destroyed luggage
Normal flight from Appleton Wisconsin to Jacksonville Florida until I went to get my bag upon arrival. This was a Samsonite Hard case that cost roughly $550.00 and is bullet prof or so I thought! The bag was missing the whole locking mechanism on one side, the pull...
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Anonymous
Anonymous

Define sarcastically please.I'm sure whoever this person is, she only sent a form letter approved by legal. She didn't free hand it. That said, did you think you were getting ...

Anonymous
Anonymous

All airlines say they don't cover damage to wheels,straps,handles of suitcases.also minor tears or holes.not saying I agree but that's how it is.

1.0
I didn't like
  • Customer service non support for my loss
#1042436
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customer service of flight attendants of Delta international flights is horrible. They are rude, ignore your requests, try to cheat you out of food/drinks. I had to tell them- I paid for 2 international tickets and it's not cheap and you treat me this way! My 2 yo...
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Anonymous
JR in Orlando

From the attitude displayed in your complaint, it appears that your personality played a part in this situation, e.g., your son's leg was in the aisle; there is no way anythi...

#1038708
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Traveling from Washington DC Flight 1758 to Ft Lauderdale, FL on the way to a cruise. Waiting at the gate when Delta makes the announcement "the flight is delayed because we have no flight crew." Delay, delay, delay. Connection on Delta is now about to be missed. More...
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Anonymous
Anonymous

"In this day an age, how is it possible that an airline fails to book a flight crew to fly the plane?"Sweetie, it's not a matter of booking a crew. A crew could have been sitt...

#1031744
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