They're awful and arrogant and do not care. They aren't going to help you - they want your money that's all. Booked connecting flights, 1st flight delayed and missed connector. Put us on a flight 5 hours later and still don't know if we have a seat - gave us $100...Read more
The latest Delta decision to require not $25k but $250k AMEX spend is a slap in the face to all small business travelers in the country and the 99% of road warriors that were loyal to Delta for years. This is an outrageous insult to my over 20 years of loyalty. I hope...Read more
Nice policy change from Delta. Let's send a message by running up Delta's credit card fee: issue the most expensive first class, fully refundable ticket then cancel it three days later. Delta will pay the transaction fees twice (3% x 2). In fact, I would suggest that...Read more
I didn't like
- Crazy change to the medallion program
Delta Airlines - Damaged Baggage
Andrian helped me with my concern with my damaged bag
Delta Airlines - The best representative
Sabyan is the best customer service representative I spoke in my life. He went though all the details of my unfortunate and difficult situation. He helped me with the booking at the five stars rating. He was very passionate and carrying person. I'd only wish if every representative can be as professional as Sabyan . Thank you so much Sabyan you make me unforgettably happy. Irina K.
Delta Airlines Customer Care Review
I was ripped off,my child was supposed to travel with a family friend .The Delta employees at Kotoka airport charged me $150 .My son waited at the lounge for 3 hrs without being fed and was finally released to my friend.Bad Customer service ,Will never fly Delta again .
Delta Airlines Customer Care Review
They canceled my trip. Without even informing me or my family. I had a big interview and now I'll never be able to go their. NEVER GOING THERE AGAIN!!!
I would first just like to say that I have no personal connection to this airline and I don't normally leave reviews but I have traveled on spirit, amaican, Alaska, united, and southwest in the United States and even more airlines abroad and I have never had as good of...Read more
Two incidents, same itinerary; Detroit to Toronto flight almost 3 hours late due to mechanical issues on outbound leg of trip to Europe, July 30, 2017. Return leg, JFK to Detroit, Friday, August 17,2017 delayed by another Delta flight with gear problems blocking our...Read more
I booked a round trip ticket from Chicago to Los Angles through Delta. The day of my flight arrived at it was apparent I was going to miss it. In a panic I tried calling the customer service line for help but was put on the waiting list told I was going to be called...Read more
I had long trip from Moscow (Russia) to Seattle (WA, US) via Amsterdam and Portland (OR, US) with long layover (~12h) in Amsterdam (so, from 7/27 to 7/28). In Moscow I was told to pickup baggage in Portland, OR (it is sounds more logical, because you should cross...Read more
Booked a flight to Japan. Checked the website for baggage information and realized Delta only allows 1 free baggage. Other airlines allow 2 free baggage on international flights. I even called to verify and agent at Delta confirmed the 1 freebaggage. Upon check-in I...Read more
A few helpful notes to Delta regarding the handling of lost luggage claims. 1) The defining actions that resulted in my luggage being damaged and delayed were that you lost it and then mishandled it. When I tendered it to you, the luggage was new, in good condition,...Read more
On July 12, 2017, three Delta flight attendants refused to move back away from the airport train door in Atlanta even with space behind them. It made it difficult to load additional passengers at the next stop. I tried to point out my concern directly to one of the...Read more
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