I booked 2 first class tickets from Portland Maine to Orlando Florida. I have never flown 1st class so I researched Delta's website for Domestic flights. The seats were suppose to be wider with more leg room and a video monitor to watch free movies and a meal was...Read more
I literally ran from one end of the airport in seattle to get a connecting flight. Why not put flights in the same area? Barely got on anf an hour later waiting for the plane to de-ice. One flight attendant lacked soft skills to say the least! After sitting an hour...Read more
I cancelled the return flight on a $1200 ticket after taking the out bound. I was hoping for a credit toward a future Delta flight. The answer as seen below, was the return ticket had ZERO VALUE!!!#% I am SO GLAD merchants ALL across AMERICA & MOST of the world ALLOW...Read more
Delta Airlines - Maintenance issues
Just got off a flight in Detroit.., attendant saying how we were on time and Delta wants to be the number 1 in flight arrival time.. go to get on my next flight leaving at 3:25.... it’s backed up till 4:40.. maintenance. I’m calling bs.. they had a flight delayed when I was in Burlington. I’m thinking more crap is really go No on., and guess what..no text to tell me or my husband it was delayed!!
Delta Airlines - Damaged Baggage
Andrian helped me with my concern with my damaged bag
Delta Airlines - The best representative
Sabyan is the best customer service representative I spoke in my life. He went though all the details of my unfortunate and difficult situation. He helped me with the booking at the five stars rating. He was very passionate and carrying person. I'd only wish if every representative can be as professional as Sabyan . Thank you so much Sabyan you make me unforgettably happy. Irina K.
Delta Airlines Customer Care Review
I was ripped off,my child was supposed to travel with a family friend .The Delta employees at Kotoka airport charged me $150 .My son waited at the lounge for 3 hrs without being fed and was finally released to my friend.Bad Customer service ,Will never fly Delta again .
Their customer service on line is a sad joke. Try to avoid this airline awful, awful, awful, awful, awful, awful, awful, awful, awful Try to avoid this airline awful, awful, awful, awful, awful, awful, awful, awTry to avoid this airline awful, awful, awful, awful,...Read more
- Trrible on line or phone customer service
My flight from OKC to MSP was delayed by two hours due to weather. When it finally arrived and while boarding in OKC the desk staff stated that I needed to check my carry on with a pink slip and mentioned it would be available on the jet bridge due to the size of the...Read more
I didn't like
- Lack of empathy
- Unwillingness to help
I booked a flight for myself and two other people on May 10, 2017. The original flight was supposed to leave at 6 AM on Oct 10, 2017. It was pushed back twice prior to the date, to 8 AM. Then the flight was delayed due to a battery charging issue with the plane. We...Read more
I have paid for to fly over 2.5 million miles on Delta Nd am currently Diamond Medallion. The insults I have endured as such this year are legion. Latest- the free drink Vouchers previously posted automatically in my online “wallet” (or sent via snail mail) are no...Read more
I booked a flight for my wife"s flight to Laos, the 1st leg was from PVD to Atlanta. She came here in 1985 as a war refugee, she is not an Obama baby. My wife who is 60+ years old had 2 suitcases almost 50 pounds each, just under the legal limit. Upon reaching Atlanta...Read more
- I have never had a problem with delta until now
They're awful and arrogant and do not care. They aren't going to help you - they want your money that's all. Booked connecting flights, 1st flight delayed and missed connector. Put us on a flight 5 hours later and still don't know if we have a seat - gave us $100...Read more
The latest Delta decision to require not $25k but $250k AMEX spend is a slap in the face to all small business travelers in the country and the 99% of road warriors that were loyal to Delta for years. This is an outrageous insult to my over 20 years of loyalty. I hope...Read more
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