delta flight customer service service customer airline ticket airport plane flights

Delta Airlines Flight Review

all the delayed flights from Atlanta, minimum staff, lack of planes, nobody at delta seems to care. ned to fire lead managers and poor experience managers. customer service at delta sucks poorly. this airline is drowning...HELP!
View full review
Review
#758418 Review #758418 is a subjective opinion of poster.
Service
Delta Airlines Flight
Reason of review
Poor customer service

Delta Airlines - Flight Review from Mission Bay, Florida

1.4
Details
This is the second flight I have taken from Jacksonville to Atlanta in the last 2 months, would you believe issues on both leaving Jacksonville to go to Atlanta. The first trip was delayed causing me to miss my connection in Atlanta and wait hours later for the next one. Now this is trip #2 and here we go again. Really are your aircraft that bad off??? Maybe you should properly pay your mechainics and get real ones, or new planes. If you plan flying delta plan on an all day event regardless of flight length.
View full review
Review
#757253 Review #757253 is a subjective opinion of poster.
Service
Delta Airlines Flight
Reason of review
Not as described/ advertised
1.0
Details
Dear Delta, I’m having a hard time putting into words the awful experience I had with every aspect of the recent flight I had booked. Back in September my friend flew his dog, Shilo, over from California to me in Indiana to take care of for 3 months while he was across...
View full review
Review
#756240 Review #756240 is a subjective opinion of poster.
Service
Delta Airlines Flight
Cons
  • Charging me twice
  • No resolution
  • Lack of empathy
Reason of review
Poor customer service
Loss
$287
Preferred solution
Full refund
Tags
  • lack of respect
  • no resolution
  • no compassion
  • Charged Me Twice
  • Dirty Office

Delta Airlines - Flight Review from Phoenix, Arizona

1.0
Details
Absolutely horrific service. They delayed my flight 3 times last night from AZ to salt lake. This ultimately me miss my connector to san Fran. It's bad enough that i had to pay for the tickets, then i had to repurchase a rental car and add more expense to my travel. Dogs they attempt to reimburse? Did they try to accommodate their error? NO! ...im 6'6" and they throw me into a window seat the next night. No reimburssment. Not a *** thing to service their customers. This company absolutely sucks. My flight this evening is a complete *** debacle and i vote to ensure my company and is employees never use DELTA again.
View full review
Review
#756068 Review #756068 is a subjective opinion of poster.
Service
Delta Airlines Flight
Reason of review
Poor customer service
1.6
Details
Our flight from Tampa, FL to Detroit, MI was delayed for 2 hours. When my son and I got to Detroit, our connecting flight to Chicago Midway (MDW) was cancelled and rescheduled for the next day at 12:00 PM. I insisted flying back to Chicago that same day and got...
View full review
Review
#753341 Review #753341 is a subjective opinion of poster.
Service
Delta Airlines Flight
Cons
  • Cancellation of flight
Reason of review
Flight delay & cancellation, poor customer service, missing baggage
Preferred solution
Let the company propose a solution

Irresponsible | Delta Airlines review from Alpharetta, Georgia

1.0
Details
I have booked a flight with Delta having KLM & FlyDubai as their partners for connecting flight. I went to Delta website for updating my meal options but it didn't allow me to update those for connecting flights operated by other airlines even though its responsibility of Delta to manage those things. Customer should not be bothered for these things unless he/she decide to book tickets themselves with different airlines. Still I understood the practicalities and went ahead updating my preferences directly on the websites of those airlines . KLM was all fine but on FlyDubai I couldn't find my confirmation number there in their records. I called Delta customer support. First of all when customer called, they should have made the changes themselves with their partners. Ok, all fine. The customer support lady decided to give me a random reference number which i was asked to use on flyDubai website . I used that but it didn't work. Customer support refused to help me further saying they can't do anything. what a farce ! Now reading the reviews of flydubai on various mediums i'm worried if they would at all entertain my booking number on reaching there. I can't afford to miss the flight as i have a visa appointment the very next day .
View full review
Review
#748466 Review #748466 is a subjective opinion of poster.
Service
Delta Airlines Flight Booking
Cons
  • Lack of taking responsibility
Reason of review
Poor customer service
Loss
$15000
Preferred solution
Let the company propose a solution
Tags
  • Poor Customer Experience

Delta Airlines - Flight Review from Charlotte, North Carolina

I hate this airline. Reminds me of why I rarely fly them. I just got off flight from Atlanta to Wilmington today flight #5245. The plane is filled with mold! I reported but they blew me off and loaded a plane filled with people( including small children back in to it after I reported it. See video! Serious health hazard. Calling the health dept because Delta not taking serious.
View full review
Featured
Review
#743778 Review #743778 is a subjective opinion of poster.
Service
Delta Airlines Flight
Reason of review
Poor customer service

Delta Airlines - Flight Review from Montpelier, Vermont

3.0
Details
I flew international flight to and from mexico on my return flight I went up to a delta employee and asked her is this my flight she told me no the next flight so I sat and sat I went back to the same girl is this where am to be and she looks at my ticket and kept repeating I don't know I know know that's when I went to another delta and asked where do I get this flight she tells me we been calling u on the intercom which sucks you can't hear it and they were doing construction right in front of me noway did I hear the lock speaker well I missed my flight I had to buy another plane ticket and had the worst layover of my life I will try never to use delta for any flight again
View full review
Review
#742312 Review #742312 is a subjective opinion of poster.
Service
Delta Airlines Flight
Reason of review
Poor customer service
I recently departed from the airport in alcoa tennessee and when i boarded my flight to atlanta I was seated in the back of the plane. I was watching out the window as the baggage people loaded our bags and was horrified to see them drop bags out of their truck on the...
View full review
1 comment
Anonymous
#1072731

Atlanta is the worst! I talked to at 3 different gate agents today and they all had attitudes.

Not warranted at all! Rude as ***

Review
#740284 Review #740284 is a subjective opinion of poster.
Service
Delta Airlines Baggage Policy
Reason of review
Poor customer service

Delta Air Lines Baggage Service Center Review

Horrible baggage service by Delta (now we understand its nickname ***-ta) RE baggage mis-service: bag delayed for three days after our arrival in Europe, and continue to await its return to us three days delayed in US !!!
View full review
Review
#738826 Review #738826 is a subjective opinion of poster.
Reason of review
Poor customer service