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1.0
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Delta Airlines - Worst Flight Ever (Plane falling apart)
I am EXTREMELY disappointed in Delta. I paid over $2,000 plus a $140 upgrade ("DeltaComfort+") for an international flight to Argentina and ended up with the worst flying experience I have ever had. The touch screen looks like it is from the 1980's and works as well...
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4 comments
Anonymous
#1091522

We can safely assume you're a first-time flyer..

All I'll add is that you'll have to do much better than this if you're going to play the "I'm so disappointed I feel I deserve 100% refund" scam...

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ID
#763355 Review #763355 is a subjective opinion of poster.
Service
Delta Airlines Flight
Reason of review
Damaged or defective
Loss
$2140
Preferred solution
Price reduction
Skymile/Medallion member for over 2 decades. Booked economy fare for unexpected trip. Treated like ***. Delta way oversold flight 2069/MCO-ATL on 1/3/16, the flight previous to mine, 2169 same route. Stood in line @ gate for 12 minutes while 3 Gate Attendants did...
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ID
#763072 Review #763072 is a subjective opinion of poster.
Service
Delta Airlines Flight Attendant
Reason of review
Poor customer service
RE: December 27th, our Delta flight # 1396 from Costa Rica to Los Angeles with original flight time for 9:40 am. Our flight was delayed due to a fuel leak in the wing that was detected after they had everyone seated and door closed. Instead of allowing us to exit the...
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1 comment
Anonymous
#1085109

So they make sure the plane is safe and you whine that you did not get anything to eat for 12 hours. Imagine that.

From 8:00 pm to 8:00 am you would not be eating, what is the difference. If food was so important, you should have got off after 4 hours.

You criticize the pilots, but don't know the facts. The indicated fuel leak probably showed up as a warning light - was it the computer warning that was wrong, or was there a leak. Until they start checking it out, they don't know which, or to what extent there was a leak.

Letting everyone off the plane will delay the take-off at least an hour.

Everyone would then be angry if they find out it is a problem with the warning light that can be fixed in 15 minutes. Certainly air craft mechanics from one airlines work on other company's planes at smaller airports.

ID
#759638 Review #759638 is a subjective opinion of poster.
Service
Delta Airlines Flight
Reason of review
flight issues
Loss
$1500
Preferred solution
Full refund

Delta Airlines Flight Review

all the delayed flights from Atlanta, minimum staff, lack of planes, nobody at delta seems to care. ned to fire lead managers and poor experience managers. customer service at delta sucks poorly. this airline is drowning...HELP!
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ID
#758418 Review #758418 is a subjective opinion of poster.
Service
Delta Airlines Flight
Reason of review
Poor customer service

Delta Airlines - Flight Review from Mission Bay, Florida

1.3
Details
This is the second flight I have taken from Jacksonville to Atlanta in the last 2 months, would you believe issues on both leaving Jacksonville to go to Atlanta. The first trip was delayed causing me to miss my connection in Atlanta and wait hours later for the next one. Now this is trip #2 and here we go again. Really are your aircraft that bad off??? Maybe you should properly pay your mechainics and get real ones, or new planes. If you plan flying delta plan on an all day event regardless of flight length.
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ID
#757253 Review #757253 is a subjective opinion of poster.
Service
Delta Airlines Flight
Reason of review
Not as described/ advertised
1.0
Details
Dear Delta, I’m having a hard time putting into words the awful experience I had with every aspect of the recent flight I had booked. Back in September my friend flew his dog, Shilo, over from California to me in Indiana to take care of for 3 months while he was across...
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ID
#756240 Review #756240 is a subjective opinion of poster.
Service
Delta Airlines Flight
Cons
  • No resolution
  • Inefficiency
  • Charging me twice
Reason of review
Poor customer service
Loss
$287
Preferred solution
Full refund
Tags
  • lack of respect
  • no resolution
  • no compassion
  • Charged Me Twice
  • Dirty Office

Delta Airlines - Flight Review from Phoenix, Arizona

1.0
Details
Absolutely horrific service. They delayed my flight 3 times last night from AZ to salt lake. This ultimately me miss my connector to san Fran. It's bad enough that i had to pay for the tickets, then i had to repurchase a rental car and add more expense to my travel. Dogs they attempt to reimburse? Did they try to accommodate their error? NO! ...im 6'6" and they throw me into a window seat the next night. No reimburssment. Not a *** thing to service their customers. This company absolutely sucks. My flight this evening is a complete *** debacle and i vote to ensure my company and is employees never use DELTA again.
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ID
#756068 Review #756068 is a subjective opinion of poster.
Service
Delta Airlines Flight
Reason of review
Poor customer service
1.6
Details
Our flight from Tampa, FL to Detroit, MI was delayed for 2 hours. When my son and I got to Detroit, our connecting flight to Chicago Midway (MDW) was cancelled and rescheduled for the next day at 12:00 PM. I insisted flying back to Chicago that same day and got...
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ID
#753341 Review #753341 is a subjective opinion of poster.
Service
Delta Airlines Flight
Cons
  • Cancellation of flight
Reason of review
Flight delay & cancellation, poor customer service, missing baggage
Preferred solution
Let the company propose a solution

Delta Airlines - Irresponsible

1.0
Details
I have booked a flight with Delta having KLM & FlyDubai as their partners for connecting flight. I went to Delta website for updating my meal options but it didn't allow me to update those for connecting flights operated by other airlines even though its responsibility of Delta to manage those things. Customer should not be bothered for these things unless he/she decide to book tickets themselves with different airlines. Still I understood the practicalities and went ahead updating my preferences directly on the websites of those airlines . KLM was all fine but on FlyDubai I couldn't find my confirmation number there in their records. I called Delta customer support. First of all when customer called, they should have made the changes themselves with their partners. Ok, all fine. The customer support lady decided to give me a random reference number which i was asked to use on flyDubai website . I used that but it didn't work. Customer support refused to help me further saying they can't do anything. what a farce ! Now reading the reviews of flydubai on various mediums i'm worried if they would at all entertain my booking number on reaching there. I can't afford to miss the flight as i have a visa appointment the very next day .
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ID
#748466 Review #748466 is a subjective opinion of poster.
Service
Delta Airlines Flight Booking
Cons
  • Lack of taking responsibility
Reason of review
Poor customer service
Loss
$15000
Preferred solution
Let the company propose a solution
Tags
  • Poor Customer Experience

Delta Airlines - Flight Review from Charlotte, North Carolina

I hate this airline. Reminds me of why I rarely fly them. I just got off flight from Atlanta to Wilmington today flight #5245. The plane is filled with mold! I reported but they blew me off and loaded a plane filled with people( including small children back in to it after I reported it. See video! Serious health hazard. Calling the health dept because Delta not taking serious.
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Featured
ID
#743778 Review #743778 is a subjective opinion of poster.
Service
Delta Airlines Flight
Reason of review
Poor customer service