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Delta Airlines - Destroyed luggage
Delta Airlines - Destroyed luggage
Delta Airlines - Destroyed luggage
Normal flight from Appleton Wisconsin to Jacksonville Florida until I went to get my bag upon arrival. This was a Samsonite Hard case that cost roughly $550.00 and is bullet prof or so I thought! The bag was missing the whole locking mechanism on one side, the pull...
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Anonymous
Anonymous

Define sarcastically please.I'm sure whoever this person is, she only sent a form letter approved by legal. She didn't free hand it. That said, did you think you were getting ...

Anonymous
Anonymous

All airlines say they don't cover damage to wheels,straps,handles of suitcases.also minor tears or holes.not saying I agree but that's how it is.

1.0
#1042436
Reply to reviews
My flight from OKC to MSP was delayed by two hours due to weather. When it finally arrived and while boarding in OKC the desk staff stated that I needed to check my carry on with a pink slip and mentioned it would be available on the jet bridge due to the size of the...
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Anonymous
Anonymous

Weather delays happen and when the gate is closed it's closed. If you can't deal with that, then Delta isn't your problem, flying is. Take a car next time.

1.1
I didn't like
  • Unwillingness to help
  • Stewardesses
  • Bad customer service
#1121932
Reply to reviews
I cancelled the return flight on a $1200 ticket after taking the out bound. I was hoping for a credit toward a future Delta flight. The answer as seen below, was the return ticket had ZERO VALUE!!!#% I am SO GLAD merchants ALL across AMERICA & MOST of the world ALLOW...
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Anonymous
Anonymous

Good grief! Do you still use a pacifier? I'm guessing the answer is yes.When you hit the button to buy tickets, you know EXACTLY what the return policy is. If you don't, th...

Anonymous
Anonymous

"AMERICA & MOST of the world ALLOW refunds & exchanges"Let me guess, you really didn't mean it when you hit the tick box saying you agreed to the terms of service similar to t...

#1126444
Reply to reviews

Delta Airlines - Maintenance issues

Delta Airlines
#1132459
Just got off a flight in Detroit.., attendant saying how we were on time and Delta wants to be the number 1 in flight arrival time.. go to get on my next flight leaving at 3:25.... it’s backed up till 4:40.. maintenance. I’m calling bs.. they had a flight delayed when I was in Burlington. I’m thinking more crap is really go No on., and guess what..no text to tell me or my husband it was delayed!!
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Delta Airlines - Damaged Baggage

Delta Airlines
#1072017
Andrian helped me with my concern with my damaged bag
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Delta Airlines - The best representative

Delta Airlines
#1055712
5.0
Details
Sabyan is the best customer service representative I spoke in my life. He went though all the details of my unfortunate and difficult situation. He helped me with the booking at the five stars rating. He was very passionate and carrying person. I'd only wish if every representative can be as professional as Sabyan . Thank you so much Sabyan you make me unforgettably happy. Irina K.
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Additional Fees
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
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Delta Airlines - Simple Review #1489670672
Delta Airlines - Simple Review #1489670672
1/2

Short Review on March 16, 2017

Delta Airlines
#1021522
2.2
Details
Seems delta has reduced the legroom for the common folk in coach. Also, filthy conditions too. What a great airline!!!!
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Nice policy change from Delta. Let's send a message by running up Delta's credit card fee: issue the most expensive first class, fully refundable ticket then cancel it three days later. Delta will pay the transaction fees twice (3% x 2). In fact, I would suggest that...
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Anonymous
Anonymous

Agreed - buy first refundable tickets, hold them for five days, and cancel. Send a message

Anonymous
Anonymous

This new Delta and AMEX policy for Diamond status is a huge insult to small business owners / workers and the vast majority of formerly... loyal road warriors! Who thinks the...

1.3
I didn't like
  • Crazy change to the medallion program
#1106790
Reply to reviews
Two incidents, same itinerary; Detroit to Toronto flight almost 3 hours late due to mechanical issues on outbound leg of trip to Europe, July 30, 2017. Return leg, JFK to Detroit, Friday, August 17,2017 delayed by another Delta flight with gear problems blocking our...
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Anonymous
Smitty

You'd rather fly on a defective airplane than wait a short while until it is corrected ?The ripple effect was indeed awful ( almost comical, sorry ) but I think it's happene...

2.5
#1092573
Reply to reviews
Delta Airlines - Dangerous and DIsgusting
Delta Airlines - Dangerous and DIsgusting
On Monday, May 8, I flew from MCI to LAX on what was supposed to be one of your newer Embrayer jets. What pulled up to the gate was a disgusting, ridiculous mess. The first surprise of the day occured when 80 minutes before the flight was to leave, the gate agent...
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2.5
I didn't like
  • Refund policies
  • Lack of taking responsibility
  • Lack of empathy
#1045987
Reply to reviews
I booked a flight for myself and two other people on May 10, 2017. The original flight was supposed to leave at 6 AM on Oct 10, 2017. It was pushed back twice prior to the date, to 8 AM. Then the flight was delayed due to a battery charging issue with the plane. We...
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Anonymous
Anonymous

"employees were helpful or nice"Awwwwww.. They didn't bring you your slippers and a warm robe? What did you want them to do? Things happen when you travel by air. The sophisti...

1.0
#1119059
Reply to reviews
I have paid for to fly over 2.5 million miles on Delta Nd am currently Diamond Medallion. The insults I have endured as such this year are legion. Latest- the free drink Vouchers previously posted automatically in my online “wallet” (or sent via snail mail) are no...
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2.2
#1118010
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I had long trip from Moscow (Russia) to Seattle (WA, US) via Amsterdam and Portland (OR, US) with long layover (~12h) in Amsterdam (so, from 7/27 to 7/28). In Moscow I was told to pickup baggage in Portland, OR (it is sounds more logical, because you should cross...
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3.5
I didn't like
  • Customer service
#1081817
Reply to reviews
We were waiting on our connecting flight from Salt Lake City to Spokane, WA which was supposed to leave at 11:30 AM. We were told at the gate that there would be a delay due to mechanical issues and would be departing 1 1/2 hours late from a different gate. Ordinarily...
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2.2
I didn't like
  • Being lied to by delta airlines
#1072920
Reply to reviews