Delta Airlines - Destroyed luggage
Normal flight from Appleton Wisconsin to Jacksonville Florida until I went to get my bag upon arrival. This was a Samsonite Hard case that cost roughly $550.00 and is bullet prof or so I thought! The bag was missing the whole locking mechanism on one side, the pull...Read more
My flight from OKC to MSP was delayed by two hours due to weather. When it finally arrived and while boarding in OKC the desk staff stated that I needed to check my carry on with a pink slip and mentioned it would be available on the jet bridge due to the size of the...Read more
I didn't like
- Unwillingness to help
- Bad customer service
I cancelled the return flight on a $1200 ticket after taking the out bound. I was hoping for a credit toward a future Delta flight. The answer as seen below, was the return ticket had ZERO VALUE!!!#% I am SO GLAD merchants ALL across AMERICA & MOST of the world ALLOW...Read more
Delta Airlines - Maintenance issues
Just got off a flight in Detroit.., attendant saying how we were on time and Delta wants to be the number 1 in flight arrival time.. go to get on my next flight leaving at 3:25.... it’s backed up till 4:40.. maintenance. I’m calling bs.. they had a flight delayed when I was in Burlington. I’m thinking more crap is really go No on., and guess what..no text to tell me or my husband it was delayed!!
Delta Airlines - Damaged Baggage
Andrian helped me with my concern with my damaged bag
Delta Airlines - The best representative
Sabyan is the best customer service representative I spoke in my life. He went though all the details of my unfortunate and difficult situation. He helped me with the booking at the five stars rating. He was very passionate and carrying person. I'd only wish if every representative can be as professional as Sabyan . Thank you so much Sabyan you make me unforgettably happy. Irina K.
Short Review on March 16, 2017
Seems delta has reduced the legroom for the common folk in coach. Also, filthy conditions too. What a great airline!!!!
Nice policy change from Delta. Let's send a message by running up Delta's credit card fee: issue the most expensive first class, fully refundable ticket then cancel it three days later. Delta will pay the transaction fees twice (3% x 2). In fact, I would suggest that...Read more
I didn't like
- Crazy change to the medallion program
Two incidents, same itinerary; Detroit to Toronto flight almost 3 hours late due to mechanical issues on outbound leg of trip to Europe, July 30, 2017. Return leg, JFK to Detroit, Friday, August 17,2017 delayed by another Delta flight with gear problems blocking our...Read more
On Monday, May 8, I flew from MCI to LAX on what was supposed to be one of your newer Embrayer jets. What pulled up to the gate was a disgusting, ridiculous mess. The first surprise of the day occured when 80 minutes before the flight was to leave, the gate agent...Read more
I booked a flight for myself and two other people on May 10, 2017. The original flight was supposed to leave at 6 AM on Oct 10, 2017. It was pushed back twice prior to the date, to 8 AM. Then the flight was delayed due to a battery charging issue with the plane. We...Read more
I have paid for to fly over 2.5 million miles on Delta Nd am currently Diamond Medallion. The insults I have endured as such this year are legion. Latest- the free drink Vouchers previously posted automatically in my online “wallet” (or sent via snail mail) are no...Read more
I had long trip from Moscow (Russia) to Seattle (WA, US) via Amsterdam and Portland (OR, US) with long layover (~12h) in Amsterdam (so, from 7/27 to 7/28). In Moscow I was told to pickup baggage in Portland, OR (it is sounds more logical, because you should cross...Read more
We were waiting on our connecting flight from Salt Lake City to Spokane, WA which was supposed to leave at 11:30 AM. We were told at the gate that there would be a delay due to mechanical issues and would be departing 1 1/2 hours late from a different gate. Ordinarily...Read more
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