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I recently departed from the airport in alcoa tennessee and when i boarded my flight to atlanta I was seated in the back of the plane. I was watching out the window as the baggage people loaded our bags and was horrified to see them drop bags out of their truck on the ground and slam them down on the conveyer that goes in the plane.

One of the dark haired female employee went as far as making crude gestures to another black female wearing a hoodie like a gang member, and the same hooded female went on to sit texting on her cell phone outside the window for the remaining time before we were ready to ***.

I am just amazed at the lack of professionalism in such a place.

I am not sure how I am to feel safe at a airport when i witness things like this outside my window. How do I know if these people are looking out for my safety when they cant even act professional?

Reason of review: Poor customer service.

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Guest

Atlanta is the worst! I talked to at 3 different gate agents today and they all had attitudes.

Not warranted at all! Rude as ***

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