Contact Delta Airlines Customer Service
How to Reach a Person at Delta Airlines
Verified Contact Information
Toll-Free Number:
-
1-800-325-8224Baggage Inquiries: Delayed, Lost or Damaged Baggage
Customer Service:
-
1-404-209-3434Disability Assistance
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1-800-831-4488Hearing and Speech Impaired (TDD)
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1-866-204-0280Hotels
Customer Service:
deltagiftcards@delta.com
Delta Gift Cards
sustainability@delta.com
Sustainability
Investors/ Franchising:
investorrelations@delta.com
Legal:
Media:
Sales/ Reservations:
Delta Airlines Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Delta Airlines Phone Number
1 (800) 325-8224
Average Hold Time
00:15:44
Average Calls duration
9 minutes
Most Popular Delta Airlines Email Address
charter@delta.com
Delta Airlines Live Agent Availability
6% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
Delta Airlines Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Delta Airlines Phone Number | 1 (800) 325-8224 |
| Average Hold Time | 00:15:44 |
| Average Calls duration | 9 minutes |
| Most Popular Delta Airlines Email Address | charter@delta.com |
| Delta Airlines Live Agent Availability | 6% of callers successfully reach a real person |
| Issue Resolution Rate | Low (8% reported full resolution) |
| Delta Airlines Customer Service Rating | 4.3 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 88% phone, 12% email |
| Common Reasons for Contact | Request for information, return/ replace and product/ service |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Delta Airlines | First and last name, phone number or email |
Contact Information
Delta Airlines Website:
Delta Airlines Help Center:
Corporate Office Address:
Delta Air Lines, Inc.
P.O. Box 20706
1030 Delta Boulevard
Atlanta,
Georgia
30320-6001
United States
Other Info (opening hours):
Mailing Address:
Customer Service
P.O. Box 20908
Atlanta, GA 30320-2980
Summary of Delta Airlines Customer Service Calls
16.4K
TOTAL
CALLS
CALLS
08:33
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Delta Airlines?
Request for Information Question:
- “Checking on reservation. Do not have my #”
- “Check on purchase”
- “Want toatalk to a real person about how to secure a specific item for safe and appropriate transport as checked item”
Return/ Replace Question:
- “Change flight”
- “Flight change”
- “Return of baggage fees from canceled flight 2049 May 17 2026. From [GEOGRAPHIC_DATA].”
Product/ Service Question:
- “Book tickets”
- “Problem with my Passport information”
- “Can't find ticket”
Activation/ Cancellation Question:
- “Cancel flights”
- “Lost luggage and compensation regarding two cancelled flights”
- “Medical emergency / cancel flight”
Payments and Charges Question:
- “Overcharged”
- “We were charged for baggage twice”
- “Billing”
Shipping and Delivery Question:
- “Delayed bag”
- “Lost item”
- “Delayed carry on baggage, flight 399 of 03/14/2026 for Mariam Azomba”
Refund Question:
- “I got an email stating I am getting a refund because of a delayed flight. Is this legit”
- “Fully refund and make complains”
- “Baggage fee refund”
Account Question:
- “Flyer miles that need to be on my flyer miles account that are in my married name that is on my passport”
- “I cannot log into my account”
- “Trying to recover a lost passport cash bank card”
Staff Question:
- “Customer Service Issues”
- “Extremely bad service from my first class flight attendant named, ***.”
- “I almost missed my con acting flight due to very rude woman at the gate that I asked for assistance to get from one gate to the next from one end of the airport to the other end in ***.”
Cards Question:
- “*** gave us 2 500 dollars e gift cards said we could use anywhere but can’t”
- “Platinum sky miles card benefits”
- “Credit card”
Website/ Application Question:
- “Trouble with web site”
- “App issues”
- “Check in on app not working”
Employment Question:
- A bag was left on board with all my medicines and other stuff in a purple sort of beach bag with black handles. the date was around Feb 16th. it was delta airlines and I was on row23f I think
- “To apply for a job”
- “Job inquiry”
Other Question:
- “Seat upgrade”
- “My friend *** accidentally booked our ticket separately and we still in delta airlines but i want to seat with her on our flights going to *** our flight is on July 16”
- “Compliment”
Compare Delta Airlines Customer Service To
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Delta Airlines