Manufacturer: Delta Airlines Category: Customer Care Clear all filters (49 of 49 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
REGARDING DELTA (OR WHAT I CALL, AIR HELLTA) - As a recent victim of Delta at their hub airport in Atlanta ...a combination of a scam on their part, abuse and rudeness by one of their gate agents and after appropriate complaints to their HQ, they minimized the whole...
Read more
Anonymous
Anonymous

The fact that the whole "scary" story isn't on here tells me this is BS. Tell us what happened or don't expect anyone to believe that there's an issue.

1.0
Product
Delta Airlines Customer Care
I liked
  • Color of the carpet
#1058246
Reply to reviews
On Sunday April 1 while travelling on Delta 2141 Norfolk VA, to Atlanta GA I left my lap top under the seat.I was on my connecting flight to Los Angeles less than 3 hours later when I realized. I told the flight assistant who told me to put in a lost and found report...
Read more
Anonymous
Anonymous

What did you expect Delta to do? YOU forgot your laptop, and most likely someone stole it. You are incredibly naive if you think the fact that it was older would stop someon...

Anonymous
Anonymous

"He told me he had lost his wallet and it was returned to him in a couple of days!!!"1-Best case scenario2-Said what you wanted to hear to keep you moving"Unless the cleaners ...

Product
Delta Airlines Customer Care
#1055795
Reply to reviews
Delta, Its early Sunday morning after a day of travel.I bet you're figuring the next few paragraphs are going to be the usual old grinding complaint about delays or employee problems. Nope. We had wonderful flights that were on time, or earlier! Friendly ticket counter...
Read more
3.0
Product
Delta Airlines Customer Care
#1047348
Reply to reviews

Delta Airlines - The best representative

#1055712
5.0
Sabyan is the best customer service representative I spoke in my life. He went though all the details of my unfortunate and difficult situation. He helped me with the booking at the five stars rating. He was very passionate and carrying person. I'd only wish if every representative can be as professional as Sabyan . Thank you so much Sabyan you make me unforgettably happy. Irina K.
Comment Be the first to start a discussion
Show

Delta Airlines Customer Care Review

#1035511
I was ripped off,my child was supposed to travel with a family friend .The Delta employees at Kotoka airport charged me $150 .My son waited at the lounge for 3 hrs without being fed and was finally released to my friend.Bad Customer service ,Will never fly Delta again .
Comment Be the first to start a discussion
Show

Delta Airlines Customer Care Review

#1030895
They canceled my trip. Without even informing me or my family. I had a big interview and now I'll never be able to go their. NEVER GOING THERE AGAIN!!!
Comment Be the first to start a discussion
Show

Delta Airlines Customer Care Review

#1030644
5.0
I called the customer service number 7 hours ago to get information on my delayed flight and was to get a call back in 2 hours...hmmmmm...still waiting.. had decided to go to the airport to speak with a desk agemt.. was told she couldnt help me.. #deltacustomerservicesucks
Comment Be the first to start a discussion
Show
5 day vacation cancelled my flight twice in four days of my vacation.Online it was a "mechanical reason", yet they tell me in person it's "weather related". Calling Delta requires 3 hours of your time with 2-3 hours on hold.Don't trust their word or flight schedules.
Read more
Anonymous
Randy

Paid $632 for a last minute fare to go to the Cleveland Clinic for a second opinion.Left on Monday with return on Wednesday.Get to airport on Wednesday and most flights cancel...

1.0
Product
Delta Airlines Customer Care
#1031608
Reply to reviews
Yes unless you are a unaccompanied minor or have a disability it is your responsibility.airlines change gates all the time and that's why at the gates airlines have monitors or a screen or a board saying what city is going out of that gate.They also make announcements...
Read more
Product
Delta Airlines Customer Care
#1031554
Reply to reviews
On 3/8/2017 I was scheduled to take with you flight 468 from JFK to TLV.I was scheduled to go directly from the office to the airport. When I logged in to check in, I received a message that to be able to get the boarding pass, I will have to present the same credit...
Read more
Anonymous
Anonymous

It is true pilots have to do weight and balance and even on a big jet,even if they just add one passenger they have to redo the calculations and change the passenger count wit...

Anonymous
Anonymous

You agreed to this contract provision when you bought the ticket. Right in the section of the Delta website for booking a flight online, there is a big heading "credit/debit ...

3.7
Product
Delta Airlines Customer Care
#1025018
Reply to reviews
I worked for Delta airlines years ago, and have used this airline countless times since, and I have never had anything remotely close to this happen. They have held flights due to late connections, and I have gotten on a plane mere minutes before take-off. If she had...
Read more
Anonymous
Anonymous

Bottom line - get there early. It's not rocket science people. I've been advised to arrive 2 hours before a flight, so I get there 3 hours early. I have NEVER had a single ...

Anonymous
Anonymous

this site must have delta staff manning it to respond with aggravating comments justifying Delta's crappy attitude towards customer satisfaction and safety. I'll try another ...

1.8
Product
Delta Airlines Customer Care
I didn't like
  • Worst customer service on any airline i have ever flown on
#1024361
Reply to reviews
Our trip began Jan 25,2017.I treated my Daughter and granddaughters,family trip to Atlanta,Going was very accomadating,out of Akron. Return trip was trip from ***.We tried getting our conformations and boarding passes very rudely treated ,were told you bought economy...
Read more
Anonymous
Anonymous

"bought economy you sit where we tell you"Translation: You were too cheap to pay to sit next to each other this time around and thought you could pull the grandparent customer...

Product
Delta Airlines Customer Care
#1005026
Reply to reviews
No matter what airline you travel on you have the same problems.i have tried several different airlines and had much worse customer service. Do yourself a favor and Do Not put expensive items in your checked luggage including expensive bags, gifts, or clothes. If you...
Read more
Anonymous
Anonymous

That is the best advice I have read. Too many people spend thousands of dollars on airline tickets without reading the rules, but would not spend a few hundred in a store wit...

3.4
Product
Delta Airlines Customer Care
#994762
Reply to reviews
Unaccompanied minors flights on delta airlines have been a success several times. I've flown my kids from Frankfurt, Germany to NYC or Detroit non-stop several times and not had a problem. The angry posts from other customers seem to be misplaced. The Delta airlines...
Read more
4.5
Product
Delta Airlines Customer Care
#986145
Reply to reviews