Not resolved
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Value for money

Delta airline flight left without my daughter who was coming home from army.She was checked in but the airport put wrong gate on the board and no gate number on boarding pass.

She was sitting 1 gate down in her military attire and they didnt find her. Happy holidays from incompatent delta staff. Do not use this garbage airline they will sell your seat to someone else and say the tried to find you. This is reprehenceable and done to 2 of our service members.

I pesonally will never give delta airlines another dollar ever.Please join me in boycotting them

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Delta Airlines. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

This person also mentioned the following company United Airlines that you may also consider. Also, you can continue reading comments about Delta Airlines.

Check out the best and the worst companies in Transport category for more informed decision or compare Delta Airlines to other companies on our site.

Had an Experience with Delta Airlines?

Write a review

Comments is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.

Seattle, Washington, United States #1313309

She was sitting one gate down in her army attire and they couldn't find her??hello how are they supposed to know who she is ??they see a name they call that name,sometimes more than once.What else are they supposed to do?there are 100 s of women in the airport how should they know who she is?

Coon Rapids, Minnesota, United States #1262561

What a *** complaint!

They announced her name over the speakers at the airport I guarantee. Her problem.

Also has NOTHING to do with being a service member. So tired of that being thrown around.

Augusta, Georgia, United States #1259566

I can understand how a soldier, trained in locating the enemy, scouting, map reading, and other skills could be lost in an airport.Thankfully, at most battle scenes there are signs and arrows directing soldiers where the front line is located and how to get there.

Who would have thought the airport did not have as many signs as there are on a battlefield.

I guess your daughter needs to travel with a commander, her mother, or other person who can lead her. The reality is that anyone who is in the Army should be able to figure out which gate to go to, and to find the right one as the time for departure approaches.

These things happen.Blame your daughter, not the airlines.

You May Also Like

Delta Airlines - Delta Shame! Delta Airlines "DELTA is a Joke! After seeing bolts lose on a DELTA 767 engine and taking pictures of it I tried to call Delta. I wanted them to be aware of..." Read more Delta Airlines - Abstraction under seat, 7PH27W  on 06-03-2013 flight KL 6064 / MSP AMS. Delta Airlines "Booking_code_or_e-ticket_number:=0743200631468 Flying_Blue_or_SkyMiles_number:=2086651404 Telephone_number:=+91 9711008227 Question_or_remark:=Hi This is regarding my reservation number 7PH27W on 06-03-2013 flight KL 6064 sector MSP AMS. This seat i was allocated had abstractions under the seat..." Read more Delta Airlines - Destroyed luggage Delta Airlines "...This was a Samsonite Hard case that cost roughly $550.00 and is bullet prof or so I thought!The bag was missing the whole locking mechanism on one side..." Read more Delta Airlines - Torture of flashing cabin lights Delta Airlines "Overnight flight from Boston to Heathrow in January 2013 - upgraded to premium economy as I needed a few hours sleep and my wife is expecting a baby but a..." Read more Pepperidge Farm - Very disappointed Pepperidge Farm "I have been purchasing Pepperidge Farm cookies for at least 20 years. Before that, my Mom purchased them for 20 + years. My favorite was the Milano cookies. Those have..." Read more Lazboy - Extremely poor La-z-boy customer service Lazboy "We purchased two chairs ($1500 each) at the Frisco TX store - 8294 TX-121, Frisco, TX 75034. There was poor workmanship in sewing the fabric darts on the arms leaving..." Read more North American Van Lines - Refund on extra charge and service not render. North American Van Lines "I booked our move thru NorthAmerican Van line thru your Beltmann Group for July 14, 2017 from Keasbey NJ to Fort Myers Fl.. At the time that the estimate was..." Read more Frigidaire - Cheap & Easy  $2.97 Repair  for Outrageously Expensive Door Handle. Frigidaire " After checking on line for several hours, I found that the cheapest replacement would be $ 100.00 and as high as $179.00. This equated to 20 to 30% of..." Read more