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Yes unless you are a unaccompanied minor or have a disability it is your responsibility.airlines change gates all the time and that's why at the gates airlines have monitors or a screen or a board saying what city is going out of that gate.They also make announcements saying what city there boarding and what gate.And then when they were boarding her flight and she wasn't there they would then call her name over the pa.What else were they supposed to do?There's hundreds of women in the airport,how would they know it was her sitting at a different gate in army fatigues.?

Review about: Delta Airlines Customer Care.

Reason of review: Poor customer service.

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