DELTA is DISHONEST and DECEIVES customers. I was very upset to be tricked into fees.
Delta displays on the website that 1st check in bag is free. Once you arrive at the airport, you are told that ONLY American Express holders have free bags. Also I was told that if I read the fine print online I would see the details. I was very upset to be tricked into fees.
I like companies that do business with integrity and not DECEIT. I will use other airlines in the future.
All fees should be clearly printed online and NOT Hidden in small print. Delta managers are arrogant and rude.
Monetary Loss: $100.