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Don't EVER book accommodation through delta.com. I made a booking 6 months ago, & I still have the booking confirmation as proof which I have sent to delta, but for some reason delta are calling me a liar, saying that I have not booked through them, even though I proved I have. I have spoken to so many people regarding this, but no one seems to want to help me.

I am very upset that delta have treated me this way, especially since I am a frequent traveller with them.

I am entitled to my 500 skymiles as I have booked through delta.com, but I guess I don't matter.

I wonder if things would be different if I was a silver or gold member? Maybe I am being treated like an insignificant piece of dirt because I am a basic member.

I wonder what CEO Richard Anderson would think if every single customer would stop booking accommodation through delta, & booked through someone else

Monetary Loss: $350.

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Anonymous
#749100

you booked but did you actually stay at the hotel you booked? If yes, did you give the hotel your skymiles # when you checked in?

Anonymous
to Anonymous #749103

YES I stayed at the hotel I actually booked, and

YES I gave the hotel my sky miles number.

I did everything I was supposed to, but still NO POINTS

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