Delta airlines sucks. I ordered 4 tickets from Boston to Tampa and they rescheduled my flight home ahead a half hour.
Because of this I would have missed my train ride home. I called them and asked for a refund and they said they would only refund it if the reschedule was more than 90 minutes. I don't see what difference it makes, if I miss the train I miss the train, it doesn't matter if its 5 minutes or 5 hours, late is late. I asked if I could reschedule the flight and they said it would cost an extra $100.
During the whole mess something came up and 2 of my friends couldnt go, so I asked if I could transfer the tickets to someone else's name and they said they wouldn't allow it even though I'm the one who paid for all 4 tickets. The worst part of it all is that I specifically asked if I could cancel the tickets or transfer them when I bought them and I was told yes, then when they sold me the tickets, they said non transferable/ non refundable on them.
The bottom line is that they got 1000$ from me and that's all they care about, they don't care if I board the plane or not, and they certainly don't care about customer satisfaction. I will never consider flying Delta again.
Review about: Delta Airlines Flight.