After being issued three "corrected" reservations, the final mess was: Husband paid full first class fare to Hawaii; I used 30,000 Delta Skymiles to upgrade to first class. When email confirmation arrived, my tickets were in economy and the charge?
$2,321.61. My six-hour ordeal with Delta reservations started with a connecting flight to Lihue, Kauai, and return to Honolulu. HOWEVER there was no flight to Kauai. A second reservationist didn't know where in the world Kauai was, and another thought I was taking a boat to Kauai.
AND my name on the final ticket was incorrect even though I had gone through my legal name, social security number, address, phone, email, birthdate. I canceled the flights and booked with Alaska Airlines. Farewell Delta. You can ash can our Skymiles.
Also Alaska is getting us to Hawaii an hour earlier, departing an hour later.
Review about: Delta Airlines Flight Booking.