My wife and I booked a flight to Italy from Charlotte far in advance. My wife just found out that she must travel for her work during that time period.
I called Delta 208 days in advance of the departure date. I spoke with one representative; she said there was nothing she could do. I spoke with her supervisor. She said there was nothing she could do.
I called corporate and I spoke with a supervisor, a supervisor's supervisor, and that lady's supervisor. Each said I could not get a refund, would loose $250 on each ticket for rescheduling, and they refuse to give me 30 days extension to use what is left of my *** Delta credit. I understand a non-refundable ticket, but I do not understand poor customer service, especially at such a large company.
Please do not fly delta. They need to go out of business.
Review about: Delta Airlines Flight.
Monetary Loss: $2400.