Delta Airlines - Horrible experience
I cannot tell you how horrible my experience was. Two out of two planes with mechanical problems.
No excuse for that. Delayed 15 hours because could not find replacement plane, crew had to be replaced and then did not have enough FUEL. No electrical outlets working, no blankets or pillows. Passengers will arrive sleep deprived at destination and then have to drive, in my case, for hours with no sleep to get home.
Will never fly DELTA again. I do not care what I have to do to avoid them. And I fly to Atlanta often.
Pathetic. Delta unable to keep planes in good mechanical condition.
Reason of review: Poor customer service.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
It sad that Delta continues to give paying customers BAD SERVICE. I have a story revolving around disrupted flights due to negligence, missing luggage that still has not been found weeks after my trip.
So, I would suggest filing a complaint with the Better Business Bureau. Theyโll try to feed you a scripted apology, try to wear you down and offer a $300.00 voucher or gift card.
Please pursue the Better Business Bureau complaint, share your BAD experience on ALL social media outlets, and send your initial BBB complaint to Delta executives: Heidi.Gould@***.com, Victoria.ForbesRoberts@***.com gil.west@***.com, ed.bastian@***.com, and share your bad Delta experience with your local news sources. Perhaps, this kind of exposure about Deltaโs BAD SERVICE will encourage Delta to exhibit better customer service and a more reasonable resolution.
Next time maybe they can just go ahead and fly the plane with the mechanical problems. I assume you would have preferred to crash?
Otherwise complaining about mechanical problems on TWO plans (out of thousands that are in the Delta fleet FYI) is just ridiculous.And the no pillows/blankets comment is HYSTERICAL. Get over yourself.
Awwwwwwwwwwww... Need your bwankie and pillwoah to get home huh?This is flying, please stay home and leave this to the adults.