I decided not to fly Delta Airlines in 1996 due to their extremly poor service, delays due to maintainance or what ever excuse they could come up with. I let all my miles expire (500,000) rather than use them. Well, this week end (July 19 - 21) my wife and I had to go to a funeral and the only availability from Chicago Midway was a package deal using Delta.
The flight from Midway was relatively uneventful, if you call being told at the gate that the plane would not leave until 4 volunteers HAD to be found as there was too much weight!!!!!
One and half hours later Del(ay)ta took off.
Return journey. MIA to ATL, left gate 40 minutes late - brilliant for Delta though. Got to ATL, went to gate to check departure time where at 3:30pm it showed departure delayed to 6:45pm, 90 minutes delay. Checked again in an hour and found the time was pushed out to 8:00pm.
Speaking with the gate attendant, she said that there was no plane due in. Never was. THIS HAS TO BE ILLEGAL? Book passengers and then never even planning to have a plane. They said a plane may be coming in for a 1000pm departure from a maintenance hub. I was so angry (I am going to miss my International connection) I let my wife deal with them. We are in a hotel ready to catch the earlist flight tomorrow am - (9:42.)
I am calling for a complete boycott of Delta. It is time for consumers to speak out about this terrible airline. If I treated my customers (tranfusion patients) this way, they would not be there to forgive me.
Review about: Delta Airlines Flight Attendant.