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Absurd Delta Airlines. “They would rather let the plane fly empty than allow a coach class customer to take a first class seat. It’s about the revenue,” said the gate agent. I was willing to pay a $75 change fee to fly on DL5900 , five hours earlier than my confirmed...
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Anonymous
Anonymous

"It’s about the revenue,” Well of course it is... As an FYI, they are a for profit organization. Your little $75.00 probably meant nothing considering the big picture. The res...

Anonymous
HenryF

Delta replied “It's unfortunate that you will travel as a disgruntled passenger. We are hopeful that you will enjoy the flight in spite of your concerns. Again, we thank you f...

3.0
#1331845
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I fly several airlines and something happened the last year with Delta because in many of the flights to Atlanta the boarding is really fast and somehow is always room for my bag inside, no fighting for space, no waiting to pick up my bag until everyone left because...
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#1331517
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Left NC RDU Aug 6th. Flight was from RDU to ATL to Amsterdam to Bologna. Luggage did not arrive in Bologna. I was told that luggage did not make it on correct flight out of RDU and was sent to Paris. I have been following up with airline every day. Customer service...
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Anonymous
Anonymous

So you’re upset that you’re in a different country and the employees speak the local language? Unreal

1.0
I didn't like
  • Processing of baggage claim
  • Most employees barely speak english
#1327691
Reply to reviews
After missing my connection to my original destination your travel ‘help center’ phone representatives booked me on the wrong flight. Then when getting to the gate unaware I was rebooked for the following day (not today! As requested!) J.R. The rep at the flight check...
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1.0
#1325024
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Delta review I absolutely did not recommend Delta, every time I called there was no less than half an hour of waiting. I had a membership with points for some domestic trips, I just wanted to change part of my name, since I got divorced, the customer service asked me...
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Anonymous
Anonymous

File a complaint with the Better Business Bureau and don't allow them to wear you down. When they offer you an apology and a $300.00 voucher or gift card, don't take it. Keep ...

Anonymous
Anonymous

Omg another person who’s complaining and now willing to take their own responsibility

1.0
#1314642
Reply to reviews
I have lost my baggages through Delta Airlines.Can someone h
I have lost my baggages through Delta Airlines.Can someone h
I have lost my baggages through Delta Airlines.Can someone h
I have lost my baggages through Delta Airlines.Can someone h
I have lost my baggages through Delta Airlines.Can someone help me.I checked into Delta from New York airport on 21st July on flight # KL 6007.,ticket# 0065353475530.Later flight got cancellex and they gave me ticket for British Airways to cone to Mumbai via...
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Anonymous
Anonymous

It sad that Delta continues to give paying customers BAD SERVICE. I have a story revolving around disrupted flights due to negligence, missing luggage that still has not been ...

Anonymous
Anonymous

File a complaint with the Better Business Bureau and don't allow them to wear you down when they offer a $300.00 offer.

1.8
#1313396
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I bought an international ticket for my 14 yr old and 16 yr old and in france connecting to anther airport, the attendant confused my children, she took them to arrival and would not acknowledge that they were suppose to connect flights ....then when the attendant...
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Anonymous
Anonymous

It sad that Delta continues to give paying customers BAD SERVICE. I have a story revolving around disrupted flights due to negligence, missing luggage that still has not been ...

h.kitchener
h.kitchener

Someone messed up. It happens. "All's well that ends well" as my pal Bill S. once said.

1.0
Tours, Centre-Val De Loire
#1310443
Reply to reviews
We flew Delta from Springfield, MO to our connecting flight 1905 in Atlanta, GA, and then to our destination in Orlando, FL on July 5, 2018. We’ve had problems with Delta in the past but this experience was bad enough to where when we fly next year to Spokane, WA, I...
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Anonymous
Anonymous

I am in 100% agreement about the kids. I don't dislike children, and I even understand that there is only so much that a parent can do sometimes when their child is cranky, es...

Anonymous
Anonymous

Ah more room for me, enjoy United

3.0
I liked
  • We arrived alive
I didn't like
  • Terrible service
#1298483
Reply to reviews
My $289 credit, along with my husbands, will expire 7/21/18. I have been planning a Delta vacation with 4 others and due to work schedule confirmations, will be booking by mid-August. I have been told I can't extend my credits to the end of August, they will just...
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Anonymous
Anonymous

It sad that Delta continues to give paying customers BAD SERVICE. I have a story revolving around disrupted flights due to negligence, missing luggage that still has not been ...

Anonymous
Anonymous

So they’ve extended you a credit for some reason (that you’re hiding from us readers) and they give you 365 days to use it....I agree, how horrible from a customer service sta...

1.0
I liked
  • Flying with delta
  • Flight attendants on flight were good
I didn't like
  • Lack of empathy
#1293537
Reply to reviews

Contact Delta Airlines

Mailing Address:
Delta Air Lines, Inc.
P.O. Box 20706 1030 Delta Boulevard Atlanta, GA 30354-1989
Atlanta, Georgia 30320-6001
USA
Phone:
(800) 325-8224
More
I cannot tell you how horrible my experience was. Two out of two planes with mechanical problems. No excuse for that. Delayed 15 hours because could not find replacement plane, crew had to be replaced and then did not have enough FUEL. No electrical outlets working, no...
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Anonymous
Anonymous

It sad that Delta continues to give paying customers BAD SERVICE. I have a story revolving around disrupted flights due to negligence, missing luggage that still has not been ...

Anonymous
Anonymous

Next time maybe they can just go ahead and fly the plane with the mechanical problems. I assume you would have preferred to crash? Otherwise complaining about mechanical probl...

1.0
#1287942
Reply to reviews