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Delta Airlines - Money over right

On international flight changed our assigned seats to seats that were not even together. Was told by delta supervisor that there computer did it. Also saying there computer has no idea of the different plane seating. Was also told they are not required to inform you
1.0
Details
Customer service
Product or Service Quality
Value for money
#1189716
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I traveled on Tuesday from Brussels to JFK Airport with flight 43 and I never had such a good experience with a good Landing without vomiting. that pilot did an amazing job on the whole way and especially wen landing. I wish I can pick this pilot for all my trips and i...
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#1180901
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On December 23 my family traveled from Mumbai through Paris to Atlanta and on to Dallas. We had three checked bags. They were cleared through Customs at Atlanta and deposited with handlers for DL 1363. Two bags came to DFW; the third one got lost. I consider this gross...
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Anonymous
Anonymous

You sound very naïve to me. Lost baggage happens - with all airlines. Not often, but it does happen. When you have the sheer number of bags going in and out of planes on co...

2.5
I didn't like
  • Careless baggage service
#1175298
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I was flying first class. Paid for the ticket, full price. They bumped me to coach and won't give me any money. said I have to apply for it. when I called the phone line wait time was over 2 hours???? They should have to pay me back in full and pay a penalty. Just like...
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#1174252
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I realize the snow and ice caused a LOT of problems. HOWEVER, on 1/17/2018, you canceled my sister's flight (2284), while on the MLB tarmac after delaying it almost two hours due to the weather etc. Since she was on the tarmac awaiting take off she could not get off...
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Anonymous
Anonymous

You should probably just stay home from now on - you and your sister both. Calm the F down! The ice and snow were causing major havoc and delays and issues are inevitable wh...

#1171532
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Delta Airlines - Double paid for a ticket to Serbia

Arrived at the airport on time. My son was redirected twice to check in. By the time he got to the counter to checkin he missed the window to board. I had to purchase a ticket on the spot, $673.50 for him to fly out the next day. Original flight date was 1.5.18. He ended up flying out on Saturday 1.6.18. Virgosmarts@gmail.com
1.0
Details
Additional Fees
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
#1167242
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No one from this company has checked with me or offered a opinion. I have yet to hear from anyone at this company! I am surprised at Delta. I used this carrier over and over for trips! I have tried to let them know this is an ongoing problem and someone needs to...
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Anonymous
Anonymous

Noone even knows what you are talking about. Be more specific or forget it.

Anonymous
William

What are you talking about ?You failed to state the nature of the problem and I just can't guess.

#1160066
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I don’t have Twitter and I don’t have phone service at this time. I do not know if I have that much more to say except that everyone else was cordial and if I had known my purse was going to be taken and put somewhere and the person that. Was already sitting there had...
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#1159464
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This week I again traveled onDelta. Again the bags! I am an older lady and yes it scares me when they are getting those heavy things down. It isn’t just a carryon it is their luggage! ,! How does this happen? My trip with crew was a pleasure except the stew serving...
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Anonymous
Pissed

It is my comment

4.5
#1159435
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Traveling home to SLC from Spokane Airport my 82 year old mother needed a wheelchair. We had called in advance to ensure wheelchair assistance. I parked cubside, went inside and was told by Delta agent that they offered NO assistance for disabled customers! So I hauled...
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1.0
I didn't like
  • Horrible service for disabled at geg
#1157716
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