I realize the snow and ice caused a LOT of problems. HOWEVER, on 1/17/2018, you canceled my sister's flight (2284), while on the MLB tarmac after delaying it almost two hours due to the weather etc. Since she was on the tarmac awaiting take off she could not get off...Read more
No one from this company has checked with me or offered a opinion. I have yet to hear from anyone at this company! I am surprised at Delta. I used this carrier over and over for trips! I have tried to let them know this is an ongoing problem and someone needs to...Read more
I don’t have Twitter and I don’t have phone service at this time. I do not know if I have that much more to say except that everyone else was cordial and if I had known my purse was going to be taken and put somewhere and the person that. Was already sitting there had...Read more
Delta Airlines - Double paid for a ticket to Serbia
Arrived at the airport on time. My son was redirected twice to check in. By the time he got to the counter to checkin he missed the window to board. I had to purchase a ticket on the spot, $673.50 for him to fly out the next day. Original flight date was 1.5.18. He ended up flying out on Saturday 1.6.18. Virgosmarts@gmail.com
Delta Airlines - Maintenance issues
Just got off a flight in Detroit.., attendant saying how we were on time and Delta wants to be the number 1 in flight arrival time.. go to get on my next flight leaving at 3:25.... it’s backed up till 4:40.. maintenance. I’m calling bs.. they had a flight delayed when I was in Burlington. I’m thinking more crap is really go No on., and guess what..no text to tell me or my husband it was delayed!!
Delta Airlines - Damaged Baggage
Andrian helped me with my concern with my damaged bag
Delta Airlines - The best representative
Sabyan is the best customer service representative I spoke in my life. He went though all the details of my unfortunate and difficult situation. He helped me with the booking at the five stars rating. He was very passionate and carrying person. I'd only wish if every representative can be as professional as Sabyan . Thank you so much Sabyan you make me unforgettably happy. Irina K.
This week I again traveled onDelta. Again the bags! I am an older lady and yes it scares me when they are getting those heavy things down. It isn’t just a carryon it is their luggage! ,! How does this happen? My trip with crew was a pleasure except the stew serving...Read more
Traveling home to SLC from Spokane Airport my 82 year old mother needed a wheelchair. We had called in advance to ensure wheelchair assistance. I parked cubside, went inside and was told by Delta agent that they offered NO assistance for disabled customers! So I hauled...Read more
I didn't like
- Horrible service for disabled at geg
I just called Delta at 800 221 1212 to make a change in an existing reservation and was told that the wait time is “more than two hours”. What a poor way to help customers. It is obvious that they don’t really care and, since the government turned them loose, no one...Read more
Domestic flight had to checked bags both were overweight have no problem paying the overweight fee but I was running late when I looked at my receipt for how much they charge me they charged me $275 for one bag that was 62 lb and one that was 82 lb all I'm trying to do...Read more
Delta sent me an electronic notice that my flight was cancelled, and that I was arbitrarily booked on a different flight without my input or consent. But, when I tried to cancel the flight on-line my request was rejected and I was instructed to call Delta's HORRENDOUS...Read more
- Plenty of destinations
I didn't like
- Worst call-center
Return: Entered multiple times to check-in, two different emails. Were you trying to make me late or just increase anxiety and reduce the enjoyment of my trip? And on the departure: What kind of company delays departures of a full flight with connections because the...Read more
So I left this airline 10 yrs ago because of bad treatment by employees and the airline. Looks like I need to do it again. Im a business owner site where I go my employees go. I'm forced to spend a night without my diabetes meds because they can't get me from Seattle...Read more
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