Delta Airlines Reviews and Complaints
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5
ISSUES RESOLVED
931
TOTAL REVIEWS
$400K
CLAIMED LOSSES
$1.5K
AVG LOSS
99.3K
PAGE VIEWS
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Cons
- Bad customer service
- Worst customer service on any airline i have ever flown on
- Lack of taking responsibility
Pros
- I survived the flight
- Flight attendants on flight were good
- Flight schedule
Update by user Jul 27, 2018
Delta contacted us & is refunding our ticket price for the connecting flight. This is more than what we expected.
Update by user Jul 18, 2018
Tomorrow makes 2 wks. and we've heard nothing from any of the executives we emailed, despite getting read receipts from all of them. We wrote twice & heard...
12 comments
Sounds like you and your wife would have been much better off riding the Greyhound bus.
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Resolved
Featured
Review
Service
Delta Airlines Flight Attendant
Pros
- We arrived alive
Cons
- Terrible service
Reason of review
Poor customer service
Loss
$1879
Preferred solution
Let the company propose a solution
Tags
Get a receipt right away. | Delta Airlines review from Las Vegas, Nevada
I have been trying to copy a receipt from a trip.I put in all of the requisite information, booking number, credit card etc, and everytime, it comes up as an OOPS information not right error message. Nowhere on the sit does i say go to my trips or what to do to get a receipt.
Review
Get ready for disappointment | Delta Airlines review from New Britain, Connecticut
They delay the fly 440 3 time first time they gave an explanation but the rest of the two time they did not... I had to paid for extra hours for child care not knowing when I was going to get home ... I will not fly the delta if I dont have to... not happy at all
Review
Get ready for disappointment | Delta Airlines review
They have delay my fly 3 time i will be missing a date from work .im very disappointed. With no explanation
Review
Reason of review
Bad quality
Preferred solution
Price reduction
Recent flight experience | Delta Airlines review from Naperville, Illinois
Between your personnel passing the buck, the website not giving you the right department, you have no care about peoples flight experience, good or BAD. When you get the right people CALL me. 701 516-2484
Review
Service
Delta Airlines Customer Care
Be careful of TSA | Delta Airlines review from Marietta, Georgia
TSA stole our pasta right out of our check luggage. We forgot one bag at the airport which day then opened up and stole the pasta.
1 comment
Review
Add an infant to a reservation | Delta Airlines review from Oak Park, Michigan
It is not an infant is a nine-year-old boy that is going with me and I tried to add him on to my ticket in hot wire says I have to call you
Review
Reason of review
Add to Flight
Preferred solution
Let the company propose a solution
Do not fly Delta partner airlines | Delta Airlines review
You will be charged a fee for your luggage.
Review
Cons
- No resolution
Reason of review
Poor customer service
Loss
$30
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The reason I am complaining on this specific platform is because when I try to use the comment/complaint section on Delta.com I can only fill in the form up to the sky miles number or something, not able to continue. On 2019.12.22 I purchased an Excess Baggage Ticket...
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1 comment
The advice is to learn how to pack....It's not that hard for functioning adults.
Review
Service
Delta Airlines Customer Care
Pros
- I have never had a problem with delta until now
Reason of review
Problems with payment
Loss
$198
Preferred solution
Refund me the 1 ticket for the extra bag (I paid twice)
Tags
Deffinitly fly Delta | Delta Airlines review
Ray Arrington was my representative helping. What a pleasant man, very caring and concerned that he could help me with every aspect of my flight. He went far and above what I had been expecting. THANK YOU RAY
Review
Service
Delta Airlines Flight Booking
Pros
- Flight attendants on flight were good
- Previous great service
Reason of review
Good quality
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Rewards balance on acct 9-91007 | Delta Airlines review
I'm trying to find the balance of how many points I have on my rewards for the account number I mention 9 - 91007 and I also have another one I'd like to check on two and it's eight one zero zero one would you please get back to me 520-682-7887. Thanks
2 comments
So I will say this so you understand the gravity of what you have done. Thank you for the free travel points!
Not for me, but for the many many scammers that Hoover up personal information. You posted this on a public website and NOT the one you were thinking. unfortunatly it’s now here forever.
Maybe next time realize that the entire web isnt monitored by the ppl you want to whine about. Maybe pay a little attention.
Review
Cons
- Bad customer service
Reason of review
It's such a simple thing I just need my rewards points count
Preferred solution
Get more customer service representative a 40 minute wait on hold is ridiculous
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Or they junked that mess after testing it to make sure it wasn't something illicit. Who in their right mind forgets a bag at an airport? Do you think this is pre 9-11?