Delta Airlines

My luggage was lost before my flight departure. The personnel from Midland Airport, Delta Air Lines that is responsible for handling the luggage placed my bag in a different plane.

I arrived at my final destination frustrated and also my luggage didn't arrive.

I reported this imediately in the next Airport that I landed, but of course my problem wasn't solved. I have important things in that baggage and everybody's says that it's not missing if 21 days didn't past.

Seriously?! My stuff is not with me, my stuff is missing to me and also no compensation it's applied even if I paid a lot for the weight of the baggage to be transported.

On June 12, 2024, I attempted to book airfare with fareodaddy.com. They quoted a price of $237.35 roundtrip.

I tried for over 2 hours to talk with their 'live' help. I was asked for the booking ID number but after I provided the number, they never returned to the chat. I still had not received a confirmation. The next morning, after checking email for my flight confirmation, I was compelled to call the site admins because the site's email for help was conveniently not working.

I finally managed to speak with a man from the site, who asked again for the booking number. He checked and came back to say that the girl who was supposed to book my flight had called in sick and therefore my 'discounted' ticket had not been purchased. And of course, all the discounted tickets were gone, and they would have to book me @ $777.00! I told him absolutely not!

I asked him to cancel my booking! He refused, saying that I was not allowed to cancel my booking with them, even though my flight had never been booked. I asked him multiple times to cancel my booking, and he said their site stated no cancellations on the bookings. I told him the site also said our credit card wouldn't be charged until the booking was confirmed, which it never was.

He continued to yell and tried to talk over me. He offered me another flight and asked if I could pay $400-$500? I responded with an absolute 'NO'. If I couldn't get the price originally offered, he should please cancel my booking!

He eventually said he couldn't cancel it and that some girl would call me back within 30 minutes to cancel. She never called. I was finally forced to contact my credit card company, cancel, and reissue my credit card. This site lists all flights at seemingly a $500 discount and then something always happens, and they can't follow through on the price quoted initially.

This site is a SCAM! Consumers should BEWARE. They list only Delta on their site for all their flights. As of yesterday they had all Delta flights round trip listed from $186.00-206.00.

I spoke with a lady @ Delta customer service yesterday on chat, and she didn't seem concerned about it.

You may not be either, but I thought you should know. I filed a complaint with the Federal Trade Commission against this website.

On flight 585 from Atlanta to Mexican city on the 5/24/2024 I was seating at 22F and looking outside and seeing the ground luggage handler tossing and dropping suitcases all over the places and one just picking up and the other kept on going. Hot cabin , NO AC , delayed departure and bad cab attendant and very bad approach and very rough approach and landings , bouncing few times on landing and almost hydroplaning off the runway scared the daylight out of everyone on board.

Crying and praying passengers and screaming too. No more Delta for us. My luggage is damaged as well.

What happened to the famous Delta airlines of the past. I am a retired aviation pilot myself and am very concerned about the future of the best airlines if the past .

We had a flight scheduled for 7:59 pm and they kept delaying it without any explanation as to why. Then, after hours of sitting and waiting, and after watching 3 other flights take off, they canceled our flight.

The attendant that was helping the customers whose flight had been canceled found new ones, decided her shift was done so she just left, and never sent someone else to take over answering questions to the line of customers in front of her. Delta then gave all of the flights away to customers when we booked these tickets months ago, and also had hotel and car rental reservations, and Universal tickets that we can't even get our money back for. Delta now owes me over $2,000 for my vacation since I also called the helpline that I found online and the first time I got someone, she put me back on hold after I sat there for an hour and 45 minutes; then the second time I got someone, he hung up on me after he told me I had to call someone else to help with my request because he couldn't do it.

I had been on hold for 2 hours at this point. I will be calling my lawyer on Monday to draw up paperwork to sue Delta and their unacceptable excuse for customer service I've ever seen in my life.

My wife and I purchased a vacation package to Punta Cana from July 18-23, 2024. We desired better seating, so we decided to purchase first-class and Delta comfort seats.

On July 22, a day before we were supposed to leave Punta Cana, Delta canceled our flight. After returning home, I spoke to Delta about refunding the unused portion of the flight and deducting it from my loan with Uplift. In response to the ridiculous email I received on 8/12/24 stating I was issued a refund of $770.15, this is definitely not what I expected from a major airline. It's insulting that you actually think two people can fly first-class from Punta Cana to San Antonio for $385 each.

I'm now not only requesting a FULL REFUND for my canceled return ticket, but, since my first-class 70lb baggage weight allowance couldn't be used, I had to pay $200 to Southwest Airlines. We scrambled to get tickets for another flight which cost us $1200 for a one-way trip back to San Antonio.

Therefore, I suggest this matter is resolved, or I will speak to my attorney regarding legal action. I will also ask the court for you to pay ALL legal fees that will come from this Delta debacle.

I was traveling First Class from Santa Barbara, CA through Salt Lake City, Flt 1810, to Minneapolis, Flt 2924, on August 22nd. I checked 1 bag tag number 400691****.

I had a delayed flight in SLC which pushed layover from 2 1/2 hours to 3 hours.

That left me little time to make my medical appointment in Mlps.

My bag did not arrive in MSP! I called Delta and was told the bag was on the plane. I said that wasnt possible since the plane had landed and everyone else had received their bags. I then went to Delta Customer Service in the baggage claim area and was told the same thing the bag was on the plane.

I repeated that didnt make sense and received a shrugged shoulder as a response.

I didnt have time to wait as I needed to get to my already pushed medical appointment, so I left MSP airport. I called after my appointment and got the same message the bag was on the plane.

After some research, I discovered my bag was not on my plane, flt 2924, but had been put on the next flight from SLC, Flt 2936. They had 3 hours to get my bag onto the right plane!!

That meant I had to go back to the airport in rush hour traffic to retrieve my bag. When I went to customer service again, I was simply told to call Delta Customer Service.

I asked for delayed bag points and was basically ignored.

At the very least, I should receive my 2500 points, but this goes way beyond a slightly late bag. This was time and angst in an already stressful day.

In addition, a First Class customer flies first class and pays more to receive the attention and help necessary in these situations.

I am requesting flight or point compensation for all the trouble and inconvenience I experienced because Delta didnt get my bag onto the right plane. A response to this email would also be appreciated.

Your disappointed customer,

Peggy