delta flight customer service service customer airline ticket airport plane flights
3.0
Details

Update by user Jul 27, 2018

Delta contacted us & is refunding our ticket price for the connecting flight. This is more than what we expected.

Update by user Jul 18, 2018

Tomorrow makes 2 wks. and we've heard nothing from any of the executives we emailed, despite getting read receipts from all of them. We wrote twice & heard...

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12 comments
Anonymous
#1645620

Sounds like you and your wife would have been much better off riding the Greyhound bus.

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Resolved Featured
Review
#1298483 Review #1298483 is a subjective opinion of poster.
Service
Delta Airlines Flight Attendant
Pros
  • We arrived alive
Cons
  • Terrible service
Reason of review
Poor customer service
Loss
$1879
Preferred solution
Let the company propose a solution
Tags
  • Delta Discrimination
  • Terrible Customer Service
1.0
Details
Linda Lewallen, M.D. 3921 W El Prado Tampa FL 33629 813-391-0516 Lewallen.linda@gamil.com Ed Pastion--CEO Delta Airlines Henry Kuykendall VP NYC Dear Messers: Pastion and Kykendall, Morbid obesity is a medical term which is the result of overeating and carrying around...
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10 comments
Anonymous
#1784974

I would like to know how Pissed Consumer got the above letter which was sent to Delta Airlines. If Delta thinks it is funny to publish a private letter I sent to Delta on line then they have shown their true colors.

This level of incompetence is not surprising from the likes of Delta. So glad I have other choices now.

Great job Delta. Very professional and mature way to handle customer service.

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Review
#1651284 Review #1651284 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$647
Preferred solution
Honor the $647.20 voucher you gave me.
1.0
Details

Update by user Sep 09, 2019

The passenger seated next to me in 22A touched himself inappropriately on and off throughout the flight. The needs to be a way to alert flight attendants without getting the attention of the entire cabin of passengers. I should have been able to send a message through...

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3 comments
Anonymous
#1783830

Sorry, but I'm going to have to take a pass on watching that video. I'll take your word for it.

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Review
#1648584 Review #1648584 is a subjective opinion of poster.
Reason of review
Witness to inappropriate sexual in nature behaviors by the passenger seated next to me.
Preferred solution
Let the company propose a solution
Tags
  • Most Uncomfortable Flight Ever

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don't sit close to an idiot | Delta Airlines review

1.0
Details
There was an unattended small package. The person sitting next to it picked it up handed it to a pilot sitting behind him who then gave it to the clerk behind the counter. I hid behind a wall. The amount of C-4 that the pkg could have contained, which it didn't, could have killed up to 50 feet. As there were many passengers waiting for their flight there could have been several casualties, Including me. I tried calling Delta Security but the phone # at their website is no longer in service. Trying other #'s got me a menu about everything except Security. The pkg. didn't explode and I'm still alive.
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1 comment
Anonymous
#1803994

Tmi

Review
#1755246 Review #1755246 is a subjective opinion of poster.
Reason of review
Security issue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

POOR CUSTOMER SERVICE AND HELP WITH TRIP | Delta Airlines review

1.0
Details
THEY are trying to charge my wife for an error made by their representative for the seat in the first leg of my wife's trip. we spoke with a rep and confirmed a seat in Delta Comfort+ of 4B (all the rest of the flights have seats in Delta Comfort+) but got 10B in Main Cabin. when we called in we got a rep who was very rude and would not listen to the problem but kept offering us an offer to charge us less than the $60 change seat fee to $30 when this was not our error to begin with.
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Review
#1733108 Review #1733108 is a subjective opinion of poster.
Cons
  • Them trying to charge us for their error
Reason of review
Poor customer service
Loss
$60
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
The reason I am complaining on this specific platform is because when I try to use the comment/complaint section on Delta.com I can only fill in the form up to the sky miles number or something, not able to continue. On 2019.12.22 I purchased an Excess Baggage Ticket...
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1 comment
Anonymous
#1809505

The advice is to learn how to pack....It's not that hard for functioning adults.

Review
#1760201 Review #1760201 is a subjective opinion of poster.
Service
Delta Airlines Customer Care
Pros
  • I have never had a problem with delta until now
Reason of review
Problems with payment
Loss
$198
Preferred solution
Refund me the 1 ticket for the extra bag (I paid twice)
Tags
  • Baggage
  • Bad Customer Support
1.1
Details
Called cust. care to make a reservation for a flight and use a companion pass that I had earned thru my platinum skymiles card. The pass expires on Jan 31, 2020. Went thru the flight info with agent Lanora 11/22 who was as helpful as allowed.Got to the end. She gave me...
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Review
#1713289 Review #1713289 is a subjective opinion of poster.
Pros
  • No longer no they have removed all of them
Cons
  • Too big to care
Reason of review
Bad quality
Tags
  • delta stinks
  • Bad Pricing Policy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Beware | Delta Airlines review from Manhattan, New York

2.3
Details
After my flight to Toronto was cancelled on Monday, November 11th, the airline has told me I will not be reimbursed for additional hotel and transportation costs incurred as a result of this cancellation. They offered my a $100 travel voucher as a "gesture of goodwill" - a voucher I would never use anyway.
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Review
#1711113 Review #1711113 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$170
Preferred solution
Full reimbursement of hotel and transportation costs

Membership | Delta Airlines review

1.0
Details
Hard to find a real availability this is horrible customer service
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Review
#1720124 Review #1720124 is a subjective opinion of poster.
Service
Delta Airlines Customer Care
Reason of review
Poor customer service
Preferred solution
Talk about membership before my travel this week

Deffinitly fly Delta | Delta Airlines review

5.0
Details
Ray Arrington was my representative helping. What a pleasant man, very caring and concerned that he could help me with every aspect of my flight. He went far and above what I had been expecting. THANK YOU RAY
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Review
#1760086 Review #1760086 is a subjective opinion of poster.
Service
Delta Airlines Flight Booking
Pros
  • Flight attendants on flight were good
  • Previous great service
Reason of review
Good quality

Contact Delta Airlines Customer Service

Website:
Mailing Address:
P.O. Box 20706 1030 Delta Boulevard Atlanta, GA 30354-1989
Atlanta, Georgia 30320-6001
USA
Phone:
(800) 325-8224
All Delta Airlines Contacts

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Do not fly Delta partner airlines | Delta Airlines review

1.0
Details
You will be charged a fee for your luggage.
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Review
#1762782 Review #1762782 is a subjective opinion of poster.
Cons
  • No resolution
Reason of review
Poor customer service
Loss
$30